Park Front Desk & Guest Services Specialist

State of Arkansas; Bluff City (AR); On-site; USD 36,000 - 53,000; Part time

Job summary

Arkansas Department of Parks, Heritage and Tourism seeks a Park Specialist/Front Desk Clerk at White Oak Lake State Park to greet guests, manage reservations, and provide information on park services. The role includes cash handling, daily reporting, and maintaining visitor center operations.

You will handle check-ins/outs, answer inquiries, and assist with merchandise and events while upholding park rules and safety protocols. A valid driver’s license is required.

Qualifications

• Requires strong customer service experience and ability to handle payments.
• Proficient with basic bookkeeping and daily sales reconciliation.
• Ability to operate computers and software for reservations and records.

Responsibilities

• Receive and confirm room reservations via telephone and deposits.
• Greet and register guests, assign rooms, and handle check-in/out.
• Provide information on park services, directions, and local attractions.
• Maintain guest accounts and post charges; balance cash drawer daily.
• Open/close facilities, prepare deposits, and assist with daily reporting.
• Assist with inventory, merchandise, and vendor communications.
• Ensure cleanliness and safety of visitor center areas and facilities.
• Support events and special activities as needed.

Skills

Customer service

Bookkeeping

Cash handling

Communication

Education

High school diploma or equivalent

Tools

Itinio system

Cash register

Job description

Arkansas Department of Parks, Heritage and Tourism seeks a Park Specialist/Front Desk Clerk at White Oak Lake State Park to greet guests, manage reservations, and provide information on park services. The role includes cash handling, daily reporting, and maintaining visitor center operations.

You will handle check-ins/outs, answer inquiries, and assist with merchandise and events while upholding park rules and safety protocols. A valid driver’s license is required.