Seasonal Park Front Desk Clerk - Reservations & Services

State of Oklahoma; Oklahoma; On-site; USD 1,653,000 - 1,929,000; Part time

Job summary

The State of Oklahoma’s Arrowhead State Park is seeking a Seasonal Desk Clerk to assist guests at the park’s front office, lodge or golf pro shop. You’ll provide information, handle inquiries, and help with reservations and cashiering as needed.

Responsibilities include answering telephones, processing reservation requests, checking guests in and out, posting charges, assisting with gift shop sales, and preparing routine reports using standard office software.

Qualifications

• Must be at least 16 years of age.
• Scheduled hours will require flexibility, including holidays, weekends, or events, based on the needs of the agency.

Responsibilities

• Answers telephones, takes messages, and provides information about location facilities.
• Receives walk-in and phone-in reservation requests.
• Check guests into reservations, validates parking.
• Posts charges to guest accounts, including necessary corrections and transfers.
• Collects charges, processes credit card vouchers, and closes guest accounts.
• Checks in/out recreation equipment, golf carts, etc. to guests.
• Assists with gift shop sales and restocking merchandise.
• Prepares various reports under general direction.
• Prepares correspondence, monthly reports, and other documents under general direction using various office equipment and software programs.
• Performs general housekeeping in public areas.
• Performs other duties as assigned to support daily operations and agency needs.

Job description

The State of Oklahoma’s Arrowhead State Park is seeking a Seasonal Desk Clerk to assist guests at the park’s front office, lodge or golf pro shop. You’ll provide information, handle inquiries, and help with reservations and cashiering as needed.

Responsibilities include answering telephones, processing reservation requests, checking guests in and out, posting charges, assisting with gift shop sales, and preparing routine reports using standard office software.