Park Front Desk Clerk — Guest Experience Pro

Commonwealth of Kentucky; Pineville (LA); On-site; USD 19,000 - 28,000; Full time

Benefits offered by this job

Paid time off

Paid holidays

Overtime

Health, dental and vision insurance

Life insurance

Retirement

Wellness Incentives Program

Park familiarization visits for you &/

Training & career development

401K

Job summary

Park Desk Clerk at Pine Mountain State Resort Park in Pineville, KY is a full-time, in-state state government role. The employee will join the front desk division and interact with guests, handle reservations, and process charges while maintaining a welcoming environment in indoor park facilities.

The position requires a high school diploma, offers overtime, benefits, and potential career development within the Tourism, Arts, & Heritage Cabinet and Kentucky Department of Parks.

Qualifications

• Education: High School Graduate.
• Experience, training, or skills: NONE
• Substitute EDUCATION for EXPERIENCE: NONE
• Substitute EXPERIENCE for EDUCATION: NONE
• Special requirements (AGE, LICENSURE, REGULATION, ETC.): NONE

Responsibilities

• Maintain public relations with guests and employees.
• Work with other departments to ensure a positive guest experience.
• Greet guests in a courteous and professional manner.
• Receive, confirm, and cancel reservations of guests over phone and in-person.
• Post charges and payments to guest accounts.
• Check guests in and out in a friendly, efficient manner.
• Answer guests’ inquiries on the phone and in person.

Education

High School Graduate

Job description

Park Desk Clerk at Pine Mountain State Resort Park in Pineville, KY is a full-time, in-state state government role. The employee will join the front desk division and interact with guests, handle reservations, and process charges while maintaining a welcoming environment in indoor park facilities.

The position requires a high school diploma, offers overtime, benefits, and potential career development within the Tourism, Arts, & Heritage Cabinet and Kentucky Department of Parks.