Park Desk Clerk

Commonwealth of Kentucky; Pineville (LA); On-site; USD 19,000 - 28,000; Full time

Benefits offered by this job

Paid time off

Paid holidays

Overtime

Health, dental and vision insurance

Life insurance

Retirement

Wellness Incentives Program

Park familiarization visits for you &/

Training & career development

401K

Job summary

Park Desk Clerk at Pine Mountain State Resort Park in Pineville, KY is a full-time, in-state state government role. The employee will join the front desk division and interact with guests, handle reservations, and process charges while maintaining a welcoming environment in indoor park facilities.

The position requires a high school diploma, offers overtime, benefits, and potential career development within the Tourism, Arts, & Heritage Cabinet and Kentucky Department of Parks.

Qualifications

• Education: High School Graduate.
• Experience, training, or skills: NONE
• Substitute EDUCATION for EXPERIENCE: NONE
• Substitute EXPERIENCE for EDUCATION: NONE
• Special requirements (AGE, LICENSURE, REGULATION, ETC.): NONE

Responsibilities

• Maintain public relations with guests and employees.
• Work with other departments to ensure a positive guest experience.
• Greet guests in a courteous and professional manner.
• Receive, confirm, and cancel reservations of guests over phone and in-person.
• Post charges and payments to guest accounts.
• Check guests in and out in a friendly, efficient manner.
• Answer guests’ inquiries on the phone and in person.

Education

High School Graduate

Job description

Park Desk Clerk

Advertisement Closes 9/24/2026 (11:59 PM ET)

Job ID 2604840

Pay Grade 09

Salary $13.76 - $20.64 Hourly

Employment Type EXECUTIVE BRANCH | FULL TIME | ELIGIBLE FOR OVERTIME PAY | 18A | 37.5 HR/WK

Click here for more details on state employment.

Hiring Agency Tourism, Arts, & Heritage Cabinet | Kentucky Department of Parks

Location 1050 State Park Road
Pineville, KY 40677 USA

Join the team as a Park Desk Clerk at Pine Mountain!

Come for a job, stay for a career. If you are interested in a challenging yet rewarding career, where you canwork in a positive work-family environment and be part of a fun-loving team, we would love to review yourapplication for Park Desk Clerk. We are currently seeking a full-time Park Desk Clerk to work in the frontdesk division at Pine Mountain State Resort Park.

Pine Mountain is located 15 miles from Cumberland Gap National Park and the oldest state park in Kentucky. Weare comprised of a hotel and lodge, cabins, cottages’, restaurant, convention center, 18-hole golf course, pool,natural amphitheater, picnic shelters, nature center and hiking trails.

• Maintain public relations with guests and employees.
• Work with other departments to ensure a positive guest experience.
• Greet guests in a courteous and professional manner.
• Receive, confirm, and cancel reservations of guests over phone and in-person.
• Post charges and payments to guest accounts.
• Check guests in and out in a friendly, efficient manner.
• Answer guests’ inquiries on the phone and in person.

• Paid time off (sick and vacation) plus paid holidays
• Overtime or compensatory time
• Affordable health, dental and vision insurance with optional Health Reimbursement Account
• Life insurance
• Retirement
• Wellness Incentives Program
• Complimentary Park familiarization visits for you and family
• Training and career development opportunities
• Optional Deferred Compensation program (401K)

If you have questions about this job advertisement, please contact Gary Hurst, Park Desk Supervisor or RitaJackson-Edmondson, Park Manager.

Minimum Requirements

EDUCATION: High School Graduate.

EXPERIENCE, TRAINING, OR SKILLS: NONE

Substitute EDUCATION for EXPERIENCE: NONE

Substitute EXPERIENCE for EDUCATION: NONE

SPECIAL REQUIREMENTS (AGE, LICENSURE, REGULATION, ETC.): NONE

Working Conditions

Work is performed indoors in a state park setting.

Probationary Period

This job has an initial and promotional probationary period of 6 months, except as provided in KRS 18A.111.

If you have questions about this advertisement, please contact Rita jackson-Edmondson at [e-mail] or 606-337-0042.

An Equal Opportunity Employer M/F/D