Park Front Desk Associate – Guest Services & Reservations

State of Oklahoma; Custer (IL); On-site; USD 21,000 - 22,000; Full time

Job summary

The Oklahoma Tourism and Recreation Department is seeking a Desk Clerk at Foss State Park to serve as the front-line information specialist, assist guests, and handle reservations and cashier tasks. You’ll work in the park’s front office, lodge, or golf pro shop, delivering friendly service and directing inquiries to the right staff.

Responsibilities include answering phones, processing reservations, posting charges, and maintaining daily reports with general office software; minimum age 18 and

Qualifications

• Must be at least 18 years old.
• Two (2) years of experience in sales, public contact work, handling and processing mail, or general office clerical work; OR an equivalent combination of education and experience.

Responsibilities

• Answers telephones, takes messages, and provides information about location facilities.
• Receives walk-in and phone-in reservation requests.
• Check guests into reservations, validates parking.
• Posts charges to guest accounts, including necessary corrections and transfers.
• Collects charges, processes credit card vouchers, and closes guest accounts.
• Checks in/out recreation equipment, golf carts, etc. to guests.
• Assists with gift shop sales and restocking merchandise.
• Prepares various reports under general direction.
• Prepares correspondence, monthly reports, and other documents under general direction using various office equipment and software programs.
• Performs general housekeeping in public areas.
• Performs other duties as assigned to support daily operations and agency needs.

Skills

Public contact

Cashier

Office clerical

Job description

The Oklahoma Tourism and Recreation Department is seeking a Desk Clerk at Foss State Park to serve as the front-line information specialist, assist guests, and handle reservations and cashier tasks. You’ll work in the park’s front office, lodge, or golf pro shop, delivering friendly service and directing inquiries to the right staff.

Responsibilities include answering phones, processing reservations, posting charges, and maintaining daily reports with general office software; minimum age 18 and