Seasonal Park Front Desk & Guest Services Associate

State-of-Oklahoma; Oklahoma; On-site; USD 18,000 - 26,000; Part time

Job summary

State of Oklahoma's Department of Tourism and Recreation is seeking a Seasonal Customer Service Representative at Little Sahara State Park to assist visitors in person and by phone.

You will handle reservations, process payments, assist with gift shop, and support daily operations in the park's front office or related facilities. The role requires friendly service and flexibility to work holidays and weekends.

Qualifications

• Must be at least 16 years of age.
• Scheduled hours will require flexibility, including holidays, weekends, or events, based on the needs of the agency.

Responsibilities

• Answers telephones, takes messages, and provides information about location facilities.
• Receives walk-in and phone-in reservation requests.
• Check guests into reservations, validates parking.
• Posts charges to guest accounts, including necessary corrections and transfers.
• Collects charges, processes credit card vouchers, and closes guest accounts.
• Checks in/out recreation equipment, golf carts, etc. to guests.
• Assists with gift shop sales and restocking merchandise.
• Performs general housekeeping in public areas.
• Performs other duties as assigned to support daily operations and agency needs.

Skills

Customer service

Communication

Tools

Telephone equipment

Office software

Job description

State of Oklahoma's Department of Tourism and Recreation is seeking a Seasonal Customer Service Representative at Little Sahara State Park to assist visitors in person and by phone.

You will handle reservations, process payments, assist with gift shop, and support daily operations in the park's front office or related facilities. The role requires friendly service and flexibility to work holidays and weekends.