Park Desk Clerk

Commonwealth of Kentucky; Carrollton (KY); On-site; USD 19,000 - 28,000; Full time

Job summary

General Butler State Resort Park in Carrollton, KY seeks a Park Desk Clerk to greet guests and provide legendary service at the Front Desk. You will handle guest inquiries by phone, email, and in person, and help guests plan their visit with friendly, knowledgeable assistance.

Qualifications include a High School Diploma; no prior experience required. The role is indoors, full-time with overtime eligibility, 37.5 hours per week, with a six-month probationary period and benefits.

Qualifications

• Education: High School Graduate.
• Experience, training, or skills: NONE.
• Willing to work varied shifts based on guest needs.

Responsibilities

• Greet and assist guests at front desk via phone, email and in person.
• Learn park offerings and answer guest inquiries thoroughly.
• Work calmly under pressure and maintain grooming standards.
• Support a team at the front desk and adapt to shifts.

Skills

Front line guest interaction

Greet guests

Learn park offerings

Answer inquiries

Work under pressure

Independence / teamwork

Education

High School Diploma

Job description

Advertisement Closes

9/10/2026 (11:59 PM ET)

Job ID

2604571

Position

Park Desk Clerk

Pay Grade

09

Salary

$13.76 - $20.64 Hourly

Employment Type

EXECUTIVE BRANCH | FULL TIME | ELIGIBLE FOR OVERTIME PAY | 18A | 37.5 HR/WK

Hiring Agency

Tourism, Arts, & Heritage Cabinet | Kentucky Department of Parks

Location

1608 Hwy 227
Carrollton, KY 41008 USA

Description

General Butler State Resort Park, located in Carrollton, KY, provides all the peace and tranquility of thecountry while only minutes from the city. General Butler offers guests a 53-room lodge, 23 cottages, 111-sitecampground, a full-service restaurant, mini golf, boat dock, shelters, trails, the historic Butler-TurpinHouse, a conference center, and playgrounds.

The Park Desk Clerk is the first person our guests will talk with as they are planning their visit with us,and usually the first person they meet when arriving for their stay. The ideal Park Desk Clerk candidate isfriendly and outgoing and understands the importance of remaining focused on providing legendary service tothe thousands of guests who visit the park throughout the year. As a Park Desk Clerk, you will be a key memberof our team at the Front Desk and assisting in providing excellent customer service delivered to everyvisitor.

Qualifications and primary duties of the Park Desk Clerk Position include, but are not limited, to thefollowing:

• Experienced with front line guest interaction via the telephone, email and in person.
• Ability to greet guests in a friendly and courteous manner.
• Ability to learn the offerings of the park and surrounding area and relate this knowledge to answerguests' inquiries intelligently and thoroughly.
• Ability to work under pressure.
• Maintains excellent grooming standards.
• Willing to work a variety of shifts or hours based on guest needs.
• Flexibility to respond to a range of different work situations.
• Ability to work independently or in teams.
• Experience using, or ability to learn a computer-based reservation system.

If you take pride in your work and are interested in a rewarding career, we would be honored to review yourapplication for the Park Desk Clerk Position at General Butler State Resort Park.

Minimum Requirements

EDUCATION: High School Graduate.

EXPERIENCE, TRAINING, OR SKILLS: NONE

Substitute EDUCATION for EXPERIENCE: NONE

Substitute EXPERIENCE for EDUCATION: NONE

SPECIAL REQUIREMENTS (AGE, LICENSE, REGULATION, ETC.): NONE

Working Conditions

Work is performed indoors in a state park setting.

Probationary Period

This job has an initial and promotional probationary period of 6 months, except as provided in KRS 18A.111.

Contact

If you have questions about this advertisement, please contact Michael Morter at [e-mail] or 502-732-1137.

An Equal Opportunity Employer M/F/D