Gate Attendant at The Grove Campground

Outdoor Recreation Hospitality; London (KY); On-site; USD 25,000 - 35,000; Full time

Job summary

A nature hospitality organization in London, Kentucky, is seeking a Gate Attendant to ensure excellent service for guests visiting Daniel Boone National Forest. Responsibilities include handling cash transactions, checking in reservations, and communicating park rules effectively. Candidates must possess strong customer service skills and be available during weekends and peak periods. This position offers an opportunity to work in a beautiful outdoor environment and engage with the public in a meaningful way.

Qualifications

• Must be at least 18 years of age (21 to drive).
• One year of experience in a customer service or hospitality role.
• Ability to work independently and as part of a team.

Responsibilities

• Serve customers in a friendly, courteous manner.
• Operate cash register and process transactions.
• Check in all guest reservations and day-use visitations.

Skills

Customer service skills

Organizational skills

Time management skills

Job description

Outdoor Recreation Hospitality LLC, dba Daniel Boone- Daniel Boone National Forest consists of over 700,000 acres of Kentucky’s rugged wilderness, including lush forests, cliffs, and winding rivers. Our employment opportunities are rewarding positions for those passionate about preserving natural beauty, providing essential services, and helping others enjoy the scenic splendor of this iconic national forest. Join our 2026 team at the Grove Campground, today!

Job Title: Gate Attendant

Reports to: Gate Supervisor

Summary: The Gate Attendant is responsible for providing excellent service to guests, agencies, and staff at assigned gatehouses or kiosks. The Gate Attendant position is responsible for the accurate and timely handling of cash and credit transactions at the gate/kiosk locations. The Gate Attendant will check in all guest reservations and day-use visitations, greet all guests in a courteous and professional manner, and effectively communicate knowledge of Park Rules/Regulations, services, and features to all guests.

RESPONSIBILITIES

• Serves customers in a friendly, courteous manner and sets a good example for visitors and fellow employees.
• Operates cash register and processes credit and debit card transactions.
• Checks in all guest reservations and day-use visitations.
• Answers phones and helps guests make reservations.
• Effectively communicates knowledge of Park Rules/Regulations, services and features to all guests.
• Maintains a clean and orderly gatehouse/kiosk.
• Assists with other related tasks as needed.

REQUIREMENTS

• Must be at least 18 years of age (21 to drive) and have access to reliable transportation.
• One year of experience in a customer service or hospitality role.
• Ability to work independently and as part of a team.
• Strong organizational and time management skills.
• Ability to work in a fast‑paced environment.
• Available for duty during weekends, holidays, and peak visitation periods. Weekly work schedules will be worked out with local management.
• Strong customer service skills; enjoys working in an environment of extensive public contact.
• Possesses a genuine concern for guests’ experience and enjoys frequent interaction with the public.
• Able to work in varying weather conditions.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status.