ParishStaq Implementation & Adoption Specialist

Archdiocese of Seattle; Seattle (WA); On-site; USD 70,000 - 90,000; Full time

Benefits offered by this job

Medical coverage

Dental coverage

Vision coverage

Life insurance

Disability insurance

Pension plan

403(b) plan

HSA

FSA

Paid time off

Job summary

The Archdiocese of Seattle seeks a ParishStaq Implementation Specialist to guide parishes through adoption, optimization, and data governance. You will manage projects, train staff, and collaborate with diocesan teams to improve operations and data quality.

Travel locally across the Archdiocese, translate technical concepts into practical guidance, and ensure sustained customer success through effective change management and process improvements.

Qualifications

• 3+ years in software implementation or customer success.
• Experience with CRM/ERP or donor management systems.
• Experience supporting data migrations and data quality initiatives.
• Experience in Catholic, nonprofit, or mission-focused organizations preferred.
• Strong communication and training skills.
• Ability to travel locally across the Archdiocese.

Responsibilities

• Manage implementation plans, timelines, milestones, and deliverables.
• Coordinate activities among parishes, Chancery, vendors, ParishStaq team.
• Monitor progress, identify risks, and resolve issues.
• Serve as primary contact for assigned customers and build relationships.
• Deliver in-person and virtual training and support adoption.
• Guide data preparation, migration validation, and post-conversion cleanup.
• Promote data governance standards and privacy responsibilities.
• Suggest process improvements for better efficiency and adoption.

Skills

Implementation

Customer success

Training delivery

Change management

Data governance

Data stewardship

Communication

Analytical thinking

Project coordination

Travel locally

Education

Bachelor's degree

Tools

CRM

ERP

Donor management systems

Job description

The Archdiocese of Seattle seeks a ParishStaq Implementation Specialist to guide parishes through adoption, optimization, and data governance. You will manage projects, train staff, and collaborate with diocesan teams to improve operations and data quality.

Travel locally across the Archdiocese, translate technical concepts into practical guidance, and ensure sustained customer success through effective change management and process improvements.