Parish Office Concierge & Administrative Assistant

Archdiocese of Miami; Deerfield Beach (FL); Hybrid; USD 18,000 - 23,000; Part time

Job summary

St. Ambrose Catholic Parish in Deerfield Beach, FL is seeking a Parish Office Receptionist/Administrative Assistant to be the first contact for visitors and callers. You will handle inquiries, registrations, and basic parish information, then direct people to the appropriate staff.

The role supports the office with data entry, mailings, and bulletin coordination, all reflecting the parish's hospitality and stewardship values. Hours are 25 per week, Monday through Friday, 10:00 a.m. to 3:00 p.m.

Qualifications

• Post-secondary education or business school required or preferred.
• Experience in customer service is essential.
• Familiarity with Catholic parish operations is a plus.
• Knowledge of basic tenets of the Catholic Church, its hierarchical structure, and entities.
• Excellent human relations and service skills, including the ability to maintain focus and professionalism in challenging situations, both in person and by phone.
• Must be able to multi-task with a high level of accuracy in an environment of simultaneous callers and visitors.
• Ability to type at least 50 wpm with 90% accuracy.
• Proficiency in computer literacy, including ability to navigate search engines effectively to locate information for callers.
• Proficiency in MS Outlook, MS Word, and MS Excel, and knowledge of MS PowerPoint.
• Good oral and written English-language communication skills, including clear speaking voice.
• Good Spanish-language oral and written communication skills a plus.
• Experience in a Roman Catholic environment strongly preferred.

Responsibilities

• Provide exemplary customer service to visitors and callers and direct them to the appropriate department.
• Embrace a warm, welcoming hospitality and professional demeanor.
• Answer basic questions on parish operations, locations, schedules and documents.
• Perform clerical tasks including data input, mailings, mail distribution, voicemail review.
• Record Mass intentions in the database.
• Maintain parishioner registrations and enter weekly contributions.
• Coordinate weekly parish bulletin publication and proofread for accuracy.
• Prepare quarterly transmission of data to the envelope company.
• Learn church terminology and Archdiocese services to relay messages.
• Maintain contacts with external resources such as Catholic Charities.
• Develop knowledge of Archdiocese offices and services.
• Present a positive, professional image when representing the parish.
• Respect confidentiality of information.
• Other duties may be assigned.

Skills

Customer service

Multi-tasking

Data entry

Phone etiquette

English proficiency

Spanish (basic)

MS Word

MS Excel

MS PowerPoint

Education

Post-secondary college or business-school education

Tools

ParishSoft

MS Outlook

MS Word

MS Excel

MS PowerPoint

Job description

St. Ambrose Catholic Parish in Deerfield Beach, FL is seeking a Parish Office Receptionist/Administrative Assistant to be the first contact for visitors and callers. You will handle inquiries, registrations, and basic parish information, then direct people to the appropriate staff.

The role supports the office with data entry, mailings, and bulletin coordination, all reflecting the parish's hospitality and stewardship values. Hours are 25 per week, Monday through Friday, 10:00 a.m. to 3:00 p.m.