Parish Front Desk & Visitor Services Coordinator

Miamiarch; Fort Lauderdale (FL); On-site; USD 20,664 - 27,552; Part time

Job summary

Our Lady Queen of Heaven Catholic Parish in Fort Lauderdale, Florida is seeking a part-time Parish Receptionist to serve as the first contact for visitors and callers. The role involves greeting people, handling the main switchboard, answering basic questions, and routing inquiries to the appropriate parish contacts.

Approximately 30 hours per week, with duties aligning to parish mission and operations. Qualifications include a High School diploma or GED with one year of

Qualifications

• High School diploma or GED with administrative experience in a customer-service environment.
• Some switchboard experience required or preferred.
• Experience in a Roman Catholic environment strongly preferred.
• Excellent customer service skills and professionalism under pressure.
• Ability to multi-task and maintain accuracy while handling multiple callers.

Responsibilities

• Provide first-point-of-contact customer service for general inquiries and visitors.
• Operate main switchboard and relay calls to appropriate parties.
• Greet callers, assess needs, and direct to correct contacts.
• Open, route, and manage mail and messages; assist with clerical tasks.
• Maintain confidentiality and adhere to parish calendars and procedures.
• Assist with misc. parish office tasks as needed.

Skills

Customer service

Switchboard

Phone etiquette

MS Outlook

MS Word

Typing 35 wpm

Confidentiality

English communication

Education

High School diploma or GED

1 year administrative experience

Post-secondary education (preferred)

Tools

MS Outlook

MS Word

Job description

Our Lady Queen of Heaven Catholic Parish in Fort Lauderdale, Florida is seeking a part-time Parish Receptionist to serve as the first contact for visitors and callers. The role involves greeting people, handling the main switchboard, answering basic questions, and routing inquiries to the appropriate parish contacts.

Approximately 30 hours per week, with duties aligning to parish mission and operations. Qualifications include a High School diploma or GED with one year of