Parish Office Administrator

Catholic Diocese of Cleveland; Stow (OH); On-site; USD 38,000 - 48,000; Full time

Job summary

Holy Family Parish in Stow, Ohio is seeking a friendly, organized Administrative Assistant to provide essential support for the parish office and to create a welcoming experience for parishioners and visitors. This full-time, non-exempt role reports to the Pastor and Director of Operations, with a schedule Monday–Friday and rotating Saturday coverage.

The Parish values professional communication, attention to detail, teamwork, and a commitment to the mission of the Catholic Church.

Qualifications

• High school diploma or equivalent.
• Excellent written, verbal, and interpersonal communication skills.
• Strong organizational skills with exceptional attention to detail.
• Outstanding customer service skills and a welcoming, professional demeanor.
• Ability to work independently and collaboratively in a team environment.
• Proficiency with Microsoft Office and Google Workspace.
• Comfortable using email, web-based applications, and social media platforms.
• Ability to maintain confidentiality and exercise sound judgment.
• Appreciation for the mission and values of the Catholic Church.

Responsibilities

• Provide administrative support to the Pastor, Director of Operations, and parish staff.
• Welcome parishioners, visitors, vendors, and guests with warmth, professionalism, and hospitality.
• Answer and direct telephone calls promptly and courteously.
• Assist with daily parish office operations, including: Sorting and distributing mail; Preparing parish mailings; Copying, scanning, filing, and maintaining documents; Ordering and organizing office supplies.
• Cross-train in essential parish office functions to provide coverage during staff absences, including: Maintaining the parish calendar; Assisting with weekly collection reconciliation; Balancing petty cash; Supporting offertory counting procedures.
• Maintain confidentiality when handling parish, financial, and personnel information.
• Assist with special projects and perform additional administrative duties as assigned by the Pastor or Director of Operations.

Skills

Communication

Organizational skills

Customer service

Teamwork

Attention to detail

Education

High school diploma or equivalent

Tools

Microsoft Office

Google Workspace

Email and web-based applications

Social media platforms

Job description

Holy Family Parish in Stow, Ohio is seeking a friendly, organized Administrative Assistant to provide essential support for the parish office and to create a welcoming experience for parishioners and visitors. This full-time, non-exempt role reports to the Pastor and Director of Operations, with a schedule Monday–Friday and rotating Saturday coverage.

The Parish values professional communication, attention to detail, teamwork, and a commitment to the mission of the Catholic Church.