Administrative Assistant

Catholic Diocese of Cleveland; Stow (OH); On-site; USD 38,000 - 48,000; Full time

Job summary

Holy Family Parish in Stow, Ohio is seeking a friendly, organized Administrative Assistant to provide essential support for the parish office and to create a welcoming experience for parishioners and visitors. This full-time, non-exempt role reports to the Pastor and Director of Operations, with a schedule Monday–Friday and rotating Saturday coverage.

The Parish values professional communication, attention to detail, teamwork, and a commitment to the mission of the Catholic Church.

Qualifications

• High school diploma or equivalent.
• Excellent written, verbal, and interpersonal communication skills.
• Strong organizational skills with exceptional attention to detail.
• Outstanding customer service skills and a welcoming, professional demeanor.
• Ability to work independently and collaboratively in a team environment.
• Proficiency with Microsoft Office and Google Workspace.
• Comfortable using email, web-based applications, and social media platforms.
• Ability to maintain confidentiality and exercise sound judgment.
• Appreciation for the mission and values of the Catholic Church.

Responsibilities

• Provide administrative support to the Pastor, Director of Operations, and parish staff.
• Welcome parishioners, visitors, vendors, and guests with warmth, professionalism, and hospitality.
• Answer and direct telephone calls promptly and courteously.
• Assist with daily parish office operations, including: Sorting and distributing mail; Preparing parish mailings; Copying, scanning, filing, and maintaining documents; Ordering and organizing office supplies.
• Cross-train in essential parish office functions to provide coverage during staff absences, including: Maintaining the parish calendar; Assisting with weekly collection reconciliation; Balancing petty cash; Supporting offertory counting procedures.
• Maintain confidentiality when handling parish, financial, and personnel information.
• Assist with special projects and perform additional administrative duties as assigned by the Pastor or Director of Operations.

Skills

Communication

Organizational skills

Customer service

Teamwork

Attention to detail

Education

High school diploma or equivalent

Tools

Microsoft Office

Google Workspace

Email and web-based applications

Social media platforms

Job description

Administrative Assistant

Holy Family Parish | Stow, Ohio Full-Time | Non-Exempt

About Holy Family Parish

Since 1946, Holy Family Parish has been a vibrant Catholic community serving Stow and the surrounding area, helping individuals and families deepen their relationship with Jesus Christ. As a parish of the Diocese of Cleveland, we are committed to proclaiming the Gospel through worship, faith formation, evangelization, and service. Our clergy, staff, teachers, and volunteers work together to foster a welcoming, faith-filled community centered on Christ.

Position Summary

Holy Family Parish is seeking a friendly, organized, and service-oriented Administrative Assistant to provide administrative support for the parish office while creating a welcoming and hospitable experience for parishioners, visitors, and members of the community. As the first point of contact for many who visit or call the parish, this individual plays an essential role in supporting the daily operations and mission of the parish.

Reports To: Pastor and Director of OperationsSchedule: Monday through Friday, with rotating Saturday office coverageCompensation: Commensurate with experience

Essential Responsibilities

• Provide administrative support to the Pastor, Director of Operations, and parish staff.
• Welcome parishioners, visitors, vendors, and guests with warmth, professionalism, and hospitality.
• Answer and direct telephone calls promptly and courteously.
• Assist with daily parish office operations, including:
  • Sorting and distributing mail.
  • Preparing parish mailings.
  • Copying, scanning, filing, and maintaining documents.
  • Ordering and organizing office supplies.
• Cross-train in essential parish office functions to provide coverage during staff absences, including:
  • Maintaining the parish calendar.
  • Assisting with weekly collection reconciliation.
  • Balancing petty cash.
  • Supporting offertory counting procedures.
• Maintain confidentiality when handling parish, financial, and personnel information.
• Assist with special projects and perform additional administrative duties as assigned by the Pastor or Director of Operations.

Qualifications

Required

• High school diploma or equivalent.
• Excellent written, verbal, and interpersonal communication skills.
• Strong organizational skills with exceptional attention to detail.
• Outstanding customer service skills and a welcoming, professional demeanor.
• Ability to work independently and collaboratively in a team environment.
• Proficiency with Microsoft Office and Google Workspace.
• Comfortable using email, web-based applications, and social media platforms.
• Ability to maintain confidentiality and exercise sound judgment.
• Appreciation for the mission and values of the Catholic Church.

Preferred

• Three or more years of administrative or office experience.
• Experience working in a parish, nonprofit, or faith-based organization.
• Ability to quickly learn parish database and office management software.

Physical Requirements

• Ability to lift and carry up to 30 pounds.
• Ability to sit, stand, walk, and operate standard office equipment throughout the workday.
• Work is performed primarily in a standard office environment with moderate conversational noise.

Why Join Holy Family Parish?

Working at Holy Family Parish is more than a job—it's an opportunity to support the mission of the Catholic Church while serving a welcoming parish community. Our staff works together to provide excellent service, foster meaningful relationships, and help parishioners grow in their faith through hospitality, collaboration, and compassionate ministry.