Parish Administrative Assistant – Welcoming Office Pro

Catholic Schools of Northeast Ohio; Stow (OH); On-site; USD 38,000 - 52,000; Full time

Job summary

Holy Family Parish – Stow is seeking a Full-Time Administrative Assistant to support the parish office and provide a welcoming experience for parishioners, visitors, and community members.

The successful candidate will handle clerical duties, calendar management, mailings, and daily operations, while maintaining confidentiality and demonstrating strong customer service. The role reports to the Pastor and Director of Operations and requires a friendly, collaborative, and organized professional.

Qualifications

• Three or more years of administrative or office experience.
• Excellent written, verbal, and interpersonal communication skills.
• Strong organizational and time-management skills with attention to detail.
• Welcoming demeanor and commitment to outstanding customer service.
• Ability to work independently while collaborating with clergy, staff, and volunteers.
• Flexibility to adapt to changing priorities in a fast-paced environment.
• Proficiency in Microsoft Office and Google Workspace.
• Comfort using email, web-based applications, and social media platforms.
• Ability to learn parish database and software systems.

Responsibilities

• Provide administrative support to the Pastor, Director of Operations, and parish staff.
• Welcome parishioners, visitors, and vendors with warmth, hospitality, and professionalism.
• Answer and direct telephone calls promptly and courteously.
• Assist with daily office operations, including: Sorting and distributing mail; Preparing parish mailings; Copying, scanning, and filing documents; Maintaining office supplies.
• Cross-train in essential parish office functions to provide coverage during staff absences, including: Maintaining the parish calendar; Assisting with weekly collection reconciliation; Balancing petty cash; Supporting the offertory counting process.
• Maintain confidentiality when handling sensitive parish and personnel information.
• Perform additional administrative duties and special projects as assigned by the Pastor or Director of Operations.

Skills

Administrative experience

Communication skills

Organizational skills

Customer service

Independent work

Flexibility

Tools

Microsoft Office

Google Workspace

Job description

Holy Family Parish – Stow is seeking a Full-Time Administrative Assistant to support the parish office and provide a welcoming experience for parishioners, visitors, and community members.

The successful candidate will handle clerical duties, calendar management, mailings, and daily operations, while maintaining confidentiality and demonstrating strong customer service. The role reports to the Pastor and Director of Operations and requires a friendly, collaborative, and organized professional.