Paratransit Eligibility Specialist for Mobility Assessments

MTM, Inc.; Phoenix (AZ); On-site; USD 36,000 - 41,000; Full time

Benefits offered by this job

Health and Life Insurance Plans

Dental and Vision Plans

401(k) with company match

Paid Time Off and Holiday Pay

Maternity/Paternity Leave

Casual Dress Environment

Tuition Reimbursement

MTM Perks Discount Program

Leadership Mentoring Opportunities

Job summary

MTM Transit in Phoenix, AZ is seeking a Mobility Assessment Evaluator (MAE) to review ADA paratransit applications, conduct interviews, and perform functional assessments to determine eligibility for ADA services. This role sits in our Phoenix office, Monday through Friday, 8am–5pm, with a focus on accurate documentation and timely client determinations.

You’ll work with the Client and MTM teams, use Trapeze and MS Office, and help improve processes while maintaining HIPAA standards.

Qualifications

• Bachelor’s degree in Social Services, Rehabilitation, Ancillary Health Care Profession, or a related field.

Responsibilities

• Determine final eligibility based on the application, interview, functional assessment and any supplemental information.
• Conduct in-person interviews to assess mobility capabilities and review any supplemental information provided.
• Perform functional assessments (physical and cognitive) such as FACTS, MMSE.
• Provide written eligibility determinations to Client within ADA required and contracted time frame.
• Input all information into Client software (Trapeze) and maintain applicant tracking logs.
• Maintain HIPAA standards and communicate with MTM and Client teams.

Skills

Information gathering

Interviewing

Documentation

MS Office

Communication skills

Confidentiality

Disability sensitivity

Education

Bachelor's degree in Social Services or related field

Relevant certifications accepted in lieu of degree

Tools

Trapeze

Excel

Job description

MTM Transit in Phoenix, AZ is seeking a Mobility Assessment Evaluator (MAE) to review ADA paratransit applications, conduct interviews, and perform functional assessments to determine eligibility for ADA services. This role sits in our Phoenix office, Monday through Friday, 8am–5pm, with a focus on accurate documentation and timely client determinations.

You’ll work with the Client and MTM teams, use Trapeze and MS Office, and help improve processes while maintaining HIPAA standards.