Paratransit Eligibility Specialist

Transdev North America, Inc.; Chicago (IL); On-site; USD 36,000 - 40,000; Full time

Benefits offered by this job

Vacation

Sick days

Holidays

401(k)

Medical insurance

Dental insurance

Vision insurance

Life insurance

Disability insurance

Long-term disability

Job summary

Transdev North America, Inc. is seeking an ADA Eligibility Specialist in Chicago, IL. You will review ADA paratransit applications, conduct in-person interviews, and perform functional assessments to determine eligibility for ADA paratransit service.

You’ll maintain documentation and provide final determinations to the Client while supporting transit operations leadership. The role requires a Bachelor’s degree in a related field or relevant certifications, 3+ years serving individuals with

Qualifications

• Bachelor’s degree or equivalent in Social Services, Rehabilitation, Ancillary Health Care Profession, or related field.
• 3+ years of professional experience working with individuals with disabilities.
• Knowledge of ADA regulations and sensitivity to disability-related issues.

Responsibilities

• Determine final eligibility based on application, interview, and assessments.
• Conduct in-person mobility interviews and review supplemental information.
• Determine required functional assessments for applicants.
• Provide written eligibility determinations to Client within contracted time frames.
• Read and interpret ADA paratransit applications and forms.
• Maintain applicant tracking logs and prepare reports for Transdev and Client.

Skills

Interviewing skills

MS Office

Data entry

Education

Bachelor’s degree in Social Services or related field

Certifications in lieu of degree (COTA, OT, PT)

Tools

Microsoft Office Suite

Job description

Transdev North America, Inc. is seeking an ADA Eligibility Specialist in Chicago, IL. You will review ADA paratransit applications, conduct in-person interviews, and perform functional assessments to determine eligibility for ADA paratransit service.

You’ll maintain documentation and provide final determinations to the Client while supporting transit operations leadership. The role requires a Bachelor’s degree in a related field or relevant certifications, 3+ years serving individuals with