Paramount Events - Catering & Conference Center Supervisor

Paramount Events; Chicago (IL); On-site; USD 30,000 - 41,000; Full time

Benefits offered by this job

PTO

Sick days

Paid holidays

Health benefits

401(k) eligibility

Free shift meal

Weekends off

Job summary

Paramount Events in Chicago is seeking a Catering & Conference Center Supervisor to lead daily catering operations, supervise staff, and ensure top-notch service for corporate events.

The ideal candidate has strong leadership, organizational and food-safety knowledge, with at least 3 years of supervisory experience and flexibility to work early mornings, evenings, and weekends.

Qualifications

• Minimum 3 years of supervisory experience in catering, hospitality, or food service.
• Strong leadership, organizational, and customer service skills.
• Experience coordinating catering events and managing staff.
• Basic computer proficiency (email, Microsoft Office, and ordering systems).
• Knowledge of food safety and sanitation standards.

Responsibilities

• Oversee daily catering operations and supervise staff.
• Coordinate events and ensure client specifications are met.
• Develop and train hourly staff and enforce uniform guidelines.
• Input catering orders and coordinate hybrid events in the ordering system.
• Maintain room set-ups, health codes, and cleanliness of foodservice areas.
• Communicate with client liaisons and internal teams to fulfill orders and schedules.

Skills

Supervisory experience

Leadership

Organizational skills

Customer service

Event coordination

Basic computer skills

Food safety knowledge

Ability to lift up to 40 lbs

Flexible schedule

Tools

Microsoft Office

Ordering systems

Job description

Description

Join our team as a Catering & Conference Center Supervisor and play a key role in delivering exceptional hospitality experiences at one of our premier corporate dining accounts This hands-on leadership position is responsible for overseeing daily catering operations, supervising and developing staff, coordinating events, and ensuring outstanding customer service. The ideal candidate is organized, proactive, and thrives in a fast-paced environment while leading by example and maintaining the highest standards of food service, safety, and professionalism.

• Weekly and daily alterations to the schedule of employees based on business; ensure coverage daily from 7am to 5pm.
• Develop hourly staff to create an evolving cohesive team, including training of technical skills and customer service traits
• Ensuring that all parts for catering and commons are maintained, and product is rotated
• Communicate regularly with our client's Hospitality team to ensure special requests are met
• Input catering orders into the internal ordering system
• Input and coordinate hybrid events into ordering system and send staff requests
• Lead by example with team and as needed set, deliver and clean catering orders.
• Daily communication with our client, warehouse team and kitchen about next day orders
• Oversee room set-ups, ensuring floorplans are followed to client request
• Manage activities of cooks (when catering calls for cooks) and dishwasher to oversee food production and cleanliness of entire foodservice areas
• Monitor Mickey’s Linens to ensure linen count is sufficient for weekly events
• Ensure chef is tending to finish needs of the delivered catered food
• Collaborate with the front-of-house café manager to share staff resources as needed
• Work with Paramount Events full-service sales team to coordinate and execute events
• Report all incoming TPG event staff to Welcome Desk
• Assist with managing utility staff to ensure all equipment, floors, and walls are clean and sanitary
• Maintain organized and clean office spaces
• Ensure uniform guidelines are enforced
• Create and maintain cleaning schedule for deep cleaning of equipment (e.g. daily, weekly, monthly)
• Ensure health code, per city of Chicago inspection process.
• Develop positive and professional relationships with client liaisons
• Report broken or malfunctioning equipment as needed, to ensure timely repairs
• Participate in progressive discipline for staff, as needed.
• Work at TPG headquarters as requested and at catering events as requested
• Complete assigned projects in a timely manner, per stated deadlines
• Other duties as assigned

Requirements

• Minimum 3 years of supervisory experience in catering, hospitality, or food service.
• Strong leadership, organizational, and customer service skills.
• Experience coordinating catering events and managing staff.
• Basic computer proficiency (email, Microsoft Office, and ordering systems).
• Knowledge of food safety and sanitation standards.
• Ability to stand for extended periods and lift up to 40 lbs.
• Flexible schedule, including early mornings, evenings, and weekends as needed.

Compensation and Benefits:??

This is an full-time, hourly, nonexempt compensated position with PTO, Sick Days and Paid Holidays. Employment includes full health benefits – medical, dental, vision, 401K eligible after one (1)?year?of employment. Other benefits include a free?shift meal and most weekends off.