DIRECTOR OF CATERING SERVICES - BAY AREA, CA

Compass Group USA; Oakland (CA); Sur place; USD 120 000 - 180 000; Plein temps

Avantages offerts par ce poste

Medical

Dental & Vision insurance

401K

Paid Time Off

Résumé du poste

Compass Group USA in the Bay Area, CA, seeks a Director of Catering Services to lead cost and quality standards, maximize profits, and maintain strong client relationships. You will supervise staff, collaborate with regional teams, and drive professional growth across the catering department.

You will work independently with direct client access, ensuring service excellence and strategic staffing alignment in a fast-paced environment.

Qualifications

• Bachelor's degree or equivalent professional experience.
• Strong knowledge of food, industry trends and fine dining.
• 4–6 years of experience in managing catering events.

Responsabilités

• Work with Service Managers and regional Directors to ensure events meet company and client standards.
• Ensure high levels of customer service for each event.
• Interview, hire, train, and schedule staff for local operations.
• Conduct orientation for Catering Directors/Managers on company standards.
• Handle employee relations with team support.
• Coaching, counseling and follow-up training per company policies.
• Support staffing budgets and financial accountability for service.

Connaissances

Food service knowledge

Catering management

Staffing management

Excel

PowerPoint

TIPs certification

Formation

Bachelor's degree or equivalent

Description du poste

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DIRECTOR OF CATERING SERVICES - BAY AREA, CA

Position Title: DIRECTOR OF CATERING, BAY AREA, CA

Pay Grade:[[payGrade_obj]]

Reports To: GENERAL MANAGER

Other Forms of Compensation: Medical, Dental & Vision insurance, 401K, PTO, Bonus eligible up to 30%

A family of companies and experiences

As the leading foodservice and support services company, Compass Group USA is known for our great people, great service and our great results. If you’ve been hungry and away from home, chances are you’ve tasted Compass Group’s delicious food and experienced our outstanding service. We have over 284,000 US associates who work in award-winning restaurants, corporate cafes, hospitals, schools, arenas, museums, and more in all 50 states. Our reach is constantly expanding to shape the industry and create new opportunities for innovation. Join the Compass family today!

Great people. Great services. Great results.

Each and every individual plays a key role in the growth and legacy of our company. We know the next big idea can come from anyone. We encourage developing and attracting expertise that differentiates us as a company as we continue to raise the bar.

This position is eligible for an Employee Referral Bonus! If you know someone that is qualified for this role, please use the ‘job search’ in PeopleHub to refer your referral and email them a link to apply. Your referral will be able to apply by clicking the link in the email. You can check the status through your profile, accessible via Careers in PeopleHub, by clicking on ‘referral tracking.’ For Employee Referral guidelines, FAQs and the Compass Employee Referral Policy, [e-mail].

Job Summary

Working as the Director of Catering Services you are responsible for maintaining and establishing all costs and quality standards to ensure superior service and to maximize profits. You will work independently with a direct line to the client. You are expected to maintain excellent relationships with employees, guests and the client. You will be responsible for promoting the professional growth and development of the entire team. In addition, you will foster strong interdepartmental relations and integrate the catering service department with the facility plan of operations.

Key Responsibilities:

• Work directly with the Service Managers in other regions as well as all regional Catering Directors to ensure all catering events are carried out according to the standards of the company and client.
• Ensure high levels of customer service are executed for each event.
• Interview, hire, train, as well as assist with scheduling allbutlers and captains within the local staffing pool.
• Conduct orientation for all Catering Directors/Managers regarding Company standards of service
• Handle and resolve all employee relations issues with the partnership of the team
• Execute all coaching, counseling and follow up training for all employees according to Company Policies and Procedures in partnership with the Director, Staffing Services.
• Performs related duties and special projects as assigned
• Supports Catering Directors and Managers with staffing budgets and maintains financial accountabilities as it relates to service

Preferred Qualifications:

• Bachelors degree is preferred or equivalent professional experience
• Strong knowledge of food, industry trends and fine dining points of service
• A minimum of4-6 years of experience inmanaging catering events
• The ability to supervise food service and clean up is also essential
• TIPs certification required
• ServSafe certification recommended
• Superior quantitative, oral and written communications and problem-solving/strategizing skills
• Excellent overall computer skills with advanced knowledge of Excel and PowerPoint
• Proactive mindset to anticipate and support changes in our business
• Conformity to the highest standards of personal integrity and ethical behavior

Compass Group is an equal opportunity employer. At Compass, we are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law.

Qualified candidates must be able to perform the essential functions of this position satisfactorily with or without a reasonable accommodation. Disclaimer: this job post is not necessarily an exhaustive list of all essential responsibilities, skills, tasks, or requirements associated with this position. While this is intended to be an accurate reflection of the position posted, the Company reserves the right to modify or change the essential functions of the job based on business necessity. We will consider for employment all qualified applicants, including those with a criminal history (including relevant driving history), in a manner consistent with all applicable federal, state, and local laws, including the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, and the New York Fair Chance Act.

Compass Corporate maintains a drug-free workplace.

Applications are accepted on an ongoing basis.

Associates at Corporate are offered many fantastic benefits.

• Medical
• Vision
• Life Insurance/ AD
• Disability Insurance
• Retirement Plan
• Paid Time Off
• Holiday Time Off (varies by site/state)
• Personal Leave
• Associate Shopping Program
• Health and Wellness Programs
• Discount Marketplace
• Identity Theft Protection
• Pet Insurance
• Employee Assistance Program
• Flexible Spending Accounts (FSAs)

Associates may also be eligible for paid and/or unpaid time off benefits in accordance with applicable federal, state, and local laws. For positions in Washington State, Maryland, or to be performed Remotely, click here or copy/paste the link below for paid time off benefits information.