Catering Manager

Appone; Town of Florida (NY); On-site; USD 70,000 - 75,000; Full time

Benefits offered by this job

401(k)

401(k) matching

Health Insurance

Dental Insurance

Vision Insurance

Life Insurance

Paid Time Off

Job summary

Appone in New York seeks an experienced Catering Manager to drive sales, manage catering and corporate events, and support the Director of Catering. You will act as the liaison between clients and banquet operations to ensure seamless service.

The ideal candidate has 3–4 years in restaurant or banquet settings, strong negotiation and English communication skills, and proficient knowledge of Windows and Office. This is a full-time on-site role with a comprehensive benefits package.

Qualifications

• Some college or business school training with a high school graduate degree.
• 3-4 years previous experience in restaurant and/or related banquet experience.
• Knowledge of sales negotiation/closing process.
• Ability to clearly communicate with proper grammar in English with guests/visitors and hotel personnel to their understanding.
• Ability to provide legible communication.
• Ability to compute basic mathematical calculations.
• Knowledge of Windows, Word/Excel and Delphi.
• Previous training in guest relations.

Responsibilities

• Spends primary time on direct selling.
• Actively understands and implements the sales process.
• Maintains an appropriate balance of account maintenance and prospecting for new business.
• Establishes and maintains effective and profitable relationships with customers.
• Responsible for achieving catering budgeted revenue.
• Assists Director of Catering developing specific goals/strategies in assigned territory to positively impact revenues.
• Thorough knowledge of property, space, capacities, concept/food style (menus).
• Familiar with hotels' competitive set and shared accounts.
• Communicates a clear sense of strategic direction and goals for assigned territories/markets.
• Keeps up on industry trends and seeks creative ways to infiltrate markets/accounts.
• Acts as conduit between the catering/restaurant and hotel teams.
• Provides appropriate/necessary information to ensure proper operations of the department.
• Maintains accurate and thorough notes/traces for accounts within the PMS and Catering Database.
• Review and update menus/packages/upgrades, as requested to satisfy customer needs/maximize revenue.
• Create appropriate sales collateral and tools for the department.
• Assist in reviewing and updating menus/packages, as requested to satisfy customer needs/maximizing revenue.
• Assist in creating appropriate sales collateral tools for the department to maximize revenue.
• Organize and represent restaurant at off-premises/charity events.
• Join and attend appropriate market organizations.
• Completes weekly, monthly, quarterly and annual production reports.
• Provide weekly/monthly sales activity reports.
• Supervise execution of banquets on occasion.
• Assist with additional reports and/or special projects assigned by the Director of Sales.

Skills

Sales experience

English communication

Customer relations

Team coordination

Education

Some college or business school training with a high school diploma

Tools

Windows

Word/Excel

Delphi

Job description

EOE Statement We are an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status or any other characteristic protected by law.

Description

Job Title: Catering Manager

FLSA Status: EXEMPT

Reports To: Director of Catering

Job Summary: The Catering Manager is responsible for sales, catering and corporate events as well as assisting their leader in the operations of the catering department. Acts as liaison between the client and banquet operations.

Key Responsibilities:

• Spends primary time on direct selling.
• Actively understands and implements the sales process.
• Maintains an appropriate balance of account maintenance and prospecting for new business.
• Establishes and maintains effective and profitable relationships with customers.
• Responsible for achieving catering budgeted revenue.
• Assists Director of Catering developing specific goals/strategies in assigned territory to positively impact revenues.
• Thorough knowledge of property, space, capacities, concept/food style (menus).
• Familiar with hotels' competitive set and shared accounts.
• Communicates a clear sense of strategic direction and goals for assigned territories/markets.
• Keeps up on industry trends and seeks creative ways to infiltrate markets/accounts.
• Acts as conduit between the catering/restaurant and hotel teams.
• Provides appropriate/necessary information to ensure proper operations of the department.
• Maintains accurate and thorough notes/traces for accounts within the PMS and Catering Database.
• Review and update menus/packages/upgrades, as requested to satisfy customer needs/maximize revenue.
• Create appropriate sales collateral and tools for the department.
• Assist in reviewing and updating menus/packages, as requested to satisfy customer needs/maximizing revenue.
• Assist in creating appropriate sales collateral tools for the department to maximize revenue.
• Organize and represent restaurant at off-premises/charity events.
• Join and attend appropriate market organizations.
• Completes weekly, monthly, quarterly and annual production reports.
• Provide weekly/monthly sales activity reports.
• Supervise execution of banquets on occasion.
• Assist with additional reports and/or special projects assigned by the Director of Sales.

Required Skills, Experience and Knowledge:

• Some college or business school training with a high school graduate degree.
• 3-4 years previous experience in restaurant and/or related banquet experience.
• Knowledge of sales negotiation/closing process.
• Ability to clearly communicate with proper grammar in English with guests/visitors and hotel personnel to their understanding.
• Ability to provide legible communication.
• Ability to compute basic mathematical calculations.
• Knowledge of Windows, Word/Excel and Delphi.
• Previous training in guest relations.

Working Conditions / Environment: The following outlines the work environment Associates will encounter while performing the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions of the job.

• Ability to remain stationary at assigned post for extended periods of time.
• Ability to be mobile/walk for lengths at a time.
• Sedentary work, exerting up to 25 pounds of force occasionally and/or negligible amount of force frequently or constantly to lift, carry, push, pull or otherwise move objects.

Job Type: Full-Time

Work Location: On-Site, In-Person Position

Background Check Required: Yes

Salary Range: $70k-75k

Benefits:

• 401(k)
• 401(k) matching
• Health Insurance
• Dental Insurance
• Vision Insurance
• Life Insurance
• Paid Time Off

This position is currently accepting applications.