Paramedic Operations Lead — Drive Patient Care & Team Growth

Global Medical Response; Milton (FL); On-site; USD 52,000 - 76,000; Full time

Job summary

Global Medical Response seeks a Supervisor Paramedic to lead day-to-day EMS operations and ensure clinical quality. You will oversee performance metrics, staff development, and regulatory compliance while partnering with stakeholders to strengthen patient care and community outcomes.

The role emphasizes operational leadership, budget oversight, and collaboration with partners to promote service excellence and sustainable growth.

Qualifications

• Leadership and people-management experience in EMS or healthcare settings.
• Strong customer service focus and stakeholder collaboration.
• Experience budgeting, analyzing metrics, and driving quality improvements.

Responsibilities

• Lead EMS teams to deliver high-quality patient care and maintain service levels.
• Collaborate with operations, clinical leadership, and partners to drive growth and efficiency.
• Develop staff through coaching, performance feedback, and professional development.

Skills

Leadership

Customer service

Budgeting

Communication

Regulatory compliance

Education

Bachelor's degree in Business Administration, Healthcare Administration, Emergency Medical Services, or related field

Job description

Global Medical Response seeks a Supervisor Paramedic to lead day-to-day EMS operations and ensure clinical quality. You will oversee performance metrics, staff development, and regulatory compliance while partnering with stakeholders to strengthen patient care and community outcomes.

The role emphasizes operational leadership, budget oversight, and collaboration with partners to promote service excellence and sustainable growth.