Paramedic Lead: Field Ops & Care Coach

Global Medical Response; Weatherford (OK); On-site; USD 60,000 - 90,000; Full time

Job summary

Global Medical Response is seeking a Paramedic Lead to drive compassionate, high‑quality patient care and to coordinate day‑to‑day field operations. This full‑time role requires monitoring system status, guiding crews, and making time‑critical medical decisions.

The position emphasizes leadership, coaching, and adherence to clinical protocols, with collaboration across management, field staff, and healthcare facilities.

Qualifications

• Minimum 2 years of Paramedic experience.
• Some leadership experience preferred.
• High School Diploma or GED.
• Some advanced education preferred.

Responsibilities

• Perform the required daily functions of a Paramedic Basic and be readily available to assist field personnel.
• Monitor, communicate with, and support field staff in their tasks and objectives.
• Assess each call situation to determine the best course of action and make or approve all medical decisions of the unit.
• Act as a liaison between field staff, management, communications centers, healthcare facilities, and patient families.
• Work collaboratively with all allied health and public safety personnel to ensure excellent customer service and the best possible patient care.
• Ensure appropriate system status management goals are being upheld by monitoring system status and engaging directly with the communications center to pre-assign, reassign, and divert crews to provide optimal efficiency during calls.
• Ensure that all in-service units are in a serviceable condition and oversee proper/timely deployment of field staff. Monitor building, unit, and operations sites for cleanliness.
• Keep thorough and complete records of all issued equipment and be accountable for its return at the end of employee shifts.
• Assist road crews and supervisory staff with proper Patient Care Report (PCR) transmission.
• Ensure that staff is adhering to GMR protocols and properly resolve/escalate issues to the appropriate personnel.
• Promptly report and elevate any workplace injuries, vehicle incidents, and damage to property or equipment.
• Comply with all company policies and local, state, and federal employment laws while providing patient care according to clinical protocols and safety requirements.
• Perform other duties as assigned.

Skills

Leadership

Decision-making

Listening

Communication

Adaptability

Education

High School Diploma/GED

Advanced education

Job description

Global Medical Response is seeking a Paramedic Lead to drive compassionate, high‑quality patient care and to coordinate day‑to‑day field operations. This full‑time role requires monitoring system status, guiding crews, and making time‑critical medical decisions.

The position emphasizes leadership, coaching, and adherence to clinical protocols, with collaboration across management, field staff, and healthcare facilities.