Paralegal Pre-Litigation Case Manager

Staff My Network; Atlanta (GA); On-site; USD 52,000 - 78,000; Full time

Benefits offered by this job

Medical

dental

vision

short-term disability

long-term disability

Life Insurance

401(k)

Job summary

Staff My Network, LLC and Collision Law Group are seeking an experienced Paralegal Medical Case Manager to join our in-office team in Atlanta. You will manage medical-related personal injury cases from intake through settlement, working closely with Personal Injury Attorneys and providers. Strong organizational skills and client communication are essential for success.

Spanish-speaking ability is a plus. The role requires handling 125–150 cases with attention to detail, ensuring timely updates

Qualifications

• Knowledge of pre-litigation case management within a law firm.
• Experience in personal injury law firm preferred.
• Ability to manage 125–150 cases and maintain accurate medical records.
• Excellent communication and organizational skills.
• Spanish speaking is a plus.
• Proficiency with client management software (Salesforce, Clio, Filevine, Needles, SmartAdvocate) a plus.
• Proficiency with Google Workspace, Adobe, Word, Excel, and e-signature platforms.
• Attention to detail and adaptability to change.

Responsibilities

• Conduct initial client phone calls to gather details about personal injury cases.
• Collaborate with Personal Injury Attorneys on case progress.
• Communicate with providers and update the app with accurate information.
• Provide medical case management to clients throughout the process.
• Regularly update clients on case progress and medical concerns.
• Coordinate scheduling of medical provider appointments.
• Support and guide clients through their case journey.

Job description

We are seeking to hire an experienced Paralegal Medical Case Managers. We have two openings at Collision Law Group.

What You Receive:

Compensation: Based on experience.

Work hours: In Office, Monday through Friday, 9:00 am to 5:30 pm with a 30-minute lunch break.

Pay cycle: Every other Friday through direct deposit.

Vacation/PTO: 15 days or three weeks after one year.

Holidays: New Year's Day, MLK, Memorial Day, July 4th, Labor Day, Thanksgiving, day after Thanksgiving, Christmas Eve, Christmas Day, New Year's Eve.

Benefits:

• Medical
• dental
• vision
• short-term disability
• long-term disability
• Life Insurance
• 401(k)

What We Are Looking For

Paralegals who have a minimum of three years experience as a Medical Case Manager working in a law firm.

If you speak Spanish that is a plus.

Experience managing 125 to 150 cases.

Knowledge Skills Abilities:

These represent the knowledge, skills, and abilities you need to have:

• Law Firm Pre-Litigation Case Management Experience required
• Personal Injury Law Firm experience
• Understand how to manage a case from intake through settlement preparation
• Experience handling a case load of 125 to 150 clients
• Experience gathering medical records and bills and ensuring they are acurate
• Experience handling body injury claims
• Experience requesting police reports, and insurance information
• Understand how to track treatment status and follow up with providers
• Understand how to handle clients who are upset, impatient, or non-responsive
• Spanish speaking preferred
• Experience with client management software, such as Salesforce, Clio, Filevine, Needles, SmartAdvocate, or similar systems a plus
• Excellent communication and organizational skills
• Comfortable with Google Workspace, Adobe,, Word, Excel, and e-signature platforms
• Attention to detail
• Comfortable with change

Primary Responsibilities

• Conduct initial client phone calls to gather details about the personal injury case
• Work with Personal Injury Attorneys
• Communicate with providers and update the app with accurate information
• Provide medical case management to clients
• Communicate with clients regularly, providing updates on case progress and addressing their medical concerns
• Coordinate scheduling medical provider appointments
• Provide support and guidance to clients throughout their process

Our Company

Staff My Network, LLC and Collision Law Group are an Equal Opportunity Employer, Male/Female