Paralegal Assistant

Mass Markets; Los Angeles (CA); On-site; USD 45,000 - 60,000; Full time

Benefits offered by this job

Health insurance

Dental assistance

Performance and loyalty bonuses

Career growth opportunities

Free meals during training

Job summary

Mass Markets is looking for a Paralegal Assistant in Los Angeles, California, to provide vital support to attorneys and paralegals in legal settings. The position involves drafting and organizing legal documents, conducting research, and maintaining client communications. A bachelor’s degree in Paralegal or Legal Studies is required, along with strong communication skills and proficiency in legal research methods. Additionally, candidates should be detail-oriented and able to manage multiple tasks effectively, contributing positively to the legal team's objectives.

Qualifications

• Proven experience in a legal environment, law firm, or corporate legal department.
• Knowledge of legal terminology, court procedures, and litigation processes.
• Ability to work independently and collaboratively, demonstrating professionalism, discretion, and integrity.

Responsibilities

• Draft and edit legal documents such as pleadings, motions, and correspondence.
• Assist with case file organization and maintenance of legal documents.
• Conduct legal research using online databases and summarize findings.
• Serve as liaison between attorneys, clients, and third parties.

Skills

Legal research methods

Written and verbal communication

Organizational skills

Attention to detail

Microsoft Office Suite

Education

Bachelor’s degree in Paralegal Studies or Legal Studies

Paralegal certificate or relevant professional certification

Tools

Legal software applications

Job description

Position Overview

MCI is a technology‑enabled business services company offering Customer Experience, Business Process Outsourcing, and XaaS cloud solutions worldwide. We maintain call centers operated by both on‑site and remote agents, leveraging advanced technology to enhance customer journeys and drive scalability.

We are seeking a Paralegal Assistant who will provide essential support to attorneys and paralegals in a legal environment. Responsibilities include administrative, research, and clerical tasks that facilitate efficient legal processes and client services.

Position Responsibilities

• Draft, prepare, format, proofread, and edit legal documents such as pleadings, motions, briefs, contracts, and correspondence.
• Assist with case file organization, maintenance, indexing, and retrieval of legal documents.
• Coordinate court filings, document service, and delivery of legal notices, subpoenas, and discovery requests.
• Conduct legal research using online databases and case law libraries; summarize and analyze legal authorities for case evaluation.
• Serve as liaison between attorneys, clients, and third parties—managing communication, scheduling appointments, and coordinating meetings, depositions, and court appearances.
• Provide responsive client assistance, addressing inquiries and conveying attorney instructions as appropriate.
• Assist with calendar management, scheduling, and deadline tracking for attorneys and case‐related events.
• Prepare expense reports, time entries, and billing statements for client invoicing and accounting.
• Maintain strict confidentiality of client information and privileged communications in accordance with ethical standards.
• Ensure compliance with legal and procedural requirements, including court rules, filing deadlines, and document retention policies.

Candidate Qualifications

• Bachelor’s degree in Paralegal Studies or Legal Studies.
• Paralegal certificate or relevant professional certification is a plus.
• Proven experience in a legal environment, law firm, or corporate legal department.
• Proficiency in legal research methods, citation formats, and online research tools.
• Strong written and verbal communication skills.
• Excellent organizational skills and attention to detail; ability to prioritize tasks and manage multiple assignments.
• Proficiency in Microsoft Office Suite and legal software applications.
• Knowledge of legal terminology, court procedures, and litigation processes.
• Ability to work independently and collaboratively, demonstrating professionalism, discretion, and integrity.

Compensation & Benefits

• Competitive starting compensation based on experience.
• Health insurance (HMO coverage, dependent coverage) and dental assistance.
• Performance and loyalty bonuses; allowances for rice, clothing, laundry, and meals.
• Free meals during training; employee shuttle services.
• Career growth and learning opportunities, including in‑house training and promotions.
• Company retreats, off‑site events, and social activities.
• Regular workplace disinfection and fogging for safety.
• Additional rewards, raffles, and recognition gifts.

Physical Requirements

The role is performed in a professional office environment. Responsibilities include frequent use of a computer and telephone headset; standing, walking, and lifting objects up to 40 pounds may be required.

Conditions of Employment

• Must be authorized to work in the country where the job is based.
• Must be willing to submit to Level II background and/or security investigation with fingerprint; job offers are contingent on results.
• Must be willing to submit to drug screening; job offers are contingent on results.

Reasonable Accommodation

Consistent with the Americans with Disabilities Act (ADA), MCI provides reasonable accommodations when requested by a qualified applicant or employee with a disability, unless such accommodations would cause undue hardship.

Equal Opportunity Employer

MCI embraces differences and is an equal opportunity employer. Employment decisions are based on merit and qualifications. MCI maintains a work environment free from discrimination and harassment. MCI considers qualified applicants with criminal histories for employment in a manner consistent with local and federal requirements.

Legal Disclaimer

It is the purpose of this job description to provide potential candidates with a general overview of the role. It is not an all‑inclusive list of duties. The employer reserves the right to revise this description at any time. This is not an employment contract; either party may terminate employment at any time for any reason.