Paralegal

Mass Markets; Indianapolis (IN); On-site; USD 40,000 - 60,000; Full time

Benefits offered by this job

Paid Time Off

Health Benefits

Career Growth

Job summary

Mass Markets is looking for a detail-oriented Paralegal to support their legal team in Indianapolis, Indiana. The successful candidate will manage case files, conduct legal research, prepare legal documents, and ensure proper filing of information.

This role requires strong communication skills and the ability to work efficiently in a team-oriented environment. Applicants should have an associate's degree in Paralegal Studies, with experience in legal research databases preferred and a commitment to confidentiality.

Qualifications

• Associate’s degree in Paralegal Studies or related field; paralegal certification preferred.
• Proficiency in Microsoft Office Suite; experience with legal research databases preferred.
• Strong understanding of legal terminology and documentation.

Responsibilities

• Conduct legal research and gather relevant information from various sources.
• Draft legal documents including contracts and pleadings.
• Organize case files and manage legal proceedings efficiently.

Skills

Attention to detail

Legal research proficiency

Communication skills

Organizational skills

Education

Associate’s degree in Paralegal Studies

Paralegal certification

Tools

Microsoft Office Suite

Westlaw

LexisNexis

Job description

Position Overview

MCI is one of the fastest-growing tech-enabled business services companies in the USA, with a strong call center footprint and operations across multiple countries. We deliver Customer Experience (CX), Business Process Outsourcing (BPO), and Anything-as-a-Service (XaaS) cloud technology solutions across a wide range of industries.

We are seeking a detail-oriented and highly organized Paralegal to join our legal team. The successful candidate will support the team by managing case files, conducting legal research, preparing legal documents, and ensuring filings and paperwork are processed efficiently.

Responsibilities

• Conduct legal research and gather relevant information from statutes, case law, legal articles, and regulations.
• Draft legal documents such as contracts, pleadings, motions, discovery requests, and briefs. Assist in preparing documents for court filings.
• Organize and maintain case files, manage deadlines, and keep track of ongoing legal proceedings to ensure documentation accuracy and timeliness.
• Communicate with clients to obtain information, provide status updates, and answer routine questions.
• Assist attorneys in preparing for court appearances and trials, including organizing exhibits, witness lists, and trial binders.
• Perform administrative duties such as scheduling meetings, maintaining calendars, and managing correspondence.
• Handle other tasks as assigned by attorneys or supervisors to ensure efficient operation of the legal team.

Qualifications

• Associate’s degree in Paralegal Studies or related field; paralegal certification preferred.
• Proficiency in Microsoft Office Suite; experience with legal research databases (e.g., Westlaw, LexisNexis) and document management systems.
• Strong understanding of legal terminology, processes, and documentation requirements.
• Excellent written and verbal communication skills to interact professionally with clients and court personnel.
• Ability to review and organize detailed documents with accuracy.
• Strong organizational skills with the ability to manage multiple priorities and deadlines.
• Demonstrated commitment to maintaining strict confidentiality and ethical conduct.

Benefits & Compensation

Starting compensation is based on experience, and we offer a variety of benefits and incentives.

• Paid Time Off: Earn PTO and paid holidays.
• Incentives & Rewards: Participation in daily, weekly, and monthly contests with cash bonuses and prizes.
• Health Benefits: Full‑time employees eligible for comprehensive medical, dental, and vision coverage after 60 days; all employees have access to MEC medical plans after 30 days.
• Retirement Savings: Retirement savings programs where available.
• Disability Insurance: Short‑term disability coverage available.
• Life Insurance: Life insurance options available.
• Supplemental Insurance: Accident and critical illness coverage.
• Career Growth: Internal promotions provide advancement opportunities.
• Paid Training: Learn new skills while earning a paycheck.
• Fun, Engaging Work Environment: Team‑oriented culture fostering collaboration and engagement.
• Casual Dress Code.

Physical Requirements

This job operates in a professional office environment. Employees will be largely sedentary and will be required to sit/stand for long periods while using a computer and telephone headset. Employees must be able to operate a computer, phone, copier, and printer. Occasionally, moving within the office, reaching, lifting up to 40 pounds may be required.

Conditions of Employment

• Must be authorized to work in the country where the job is based.
• Must be willing to submit to a Level II background and/or security investigation with a fingerprint; job offers contingent on investigation results.
• Must be willing to submit to drug screening; job offers contingent on screening results.

Reasonable Accommodation

Consistent with the Americans with Disabilities Act (ADA), MCI provides reasonable accommodations when requested by a qualified applicant or employee with a disability, unless undue hardship exists. Contact Human Resources for requests.

Equal Opportunity Employer

MCI embraces diversity and is an equal opportunity employer. Employment is based solely on merit and qualifications. MCI is committed to a work environment free from discrimination and harassment, and provides reasonable accommodations for qualified employees with protected disabilities as required by applicable laws.