Paralegal

MCI; Indiana (PA); On-site; USD 40,000 - 60,000; Full time

Benefits offered by this job

Paid Time Off (PTO)

Health Benefits

Career Growth Opportunities

Job summary

MCI is looking for a detail-oriented Paralegal to support our legal team in Indiana, Pennsylvania. The ideal candidate will conduct research, draft legal documents, and maintain case files.

We value strong organizational skills and a proactive approach to case management. Join us to contribute to our success in delivering business solutions.

Qualifications

• Proficiency in Microsoft Office Suite; experience with legal research databases.
• Strong understanding of legal terminology, processes, and documentation requirements.
• Excellent written and verbal communication skills.

Responsibilities

• Conduct legal research and gather relevant information.
• Draft legal documents and assist in court filings.
• Organize and maintain case files, manage deadlines.

Skills

Legal research

Document drafting

Client communication

Organizational skills

Attention to detail

Education

Associate’s degree in Paralegal Studies

Paralegal certification

Tools

Microsoft Office Suite

Legal research databases (Westlaw, LexisNexis)

Job description

Paralegal

MCI is one of the fastest‑growing tech‑enabled business services companies in the USA. We deliver Customer Experience, Business Process Outsourcing, and cloud technology solutions across many industries. Our contact centers operate on‑site and remotely, leveraging advanced technologies to enhance customer journeys, drive scalability, and reduce costs.

We are seeking a detail‑oriented and highly organized Paralegal to join our legal team. The successful candidate will support case files, conduct legal research, prepare legal documents, and ensure all filings and paperwork are processed efficiently. This role requires a proactive approach to case management and a strong understanding of legal processes to contribute effectively to our team’s success.

Key Responsibilities

• Conduct legal research and gather relevant information from statutes, case law, legal articles, and regulations.
• Draft legal documents such as contracts, pleadings, motions, discovery requests, and briefs. Assist in preparation of documents for court filings.
• Organize and maintain case files, manage deadlines, and track ongoing legal proceedings. Ensure documentation is accurate and up to date.
• Communicate with clients to obtain information, provide updates on case status, and answer routine questions.
• Assist attorneys in preparing for court appearances and trials, including organizing exhibits, witness lists, and trial binders.
• Perform administrative duties such as scheduling meetings, maintaining calendars, and managing correspondence.
• Handle other tasks as assigned by attorneys or supervisors to ensure efficient operation of the legal team.

Qualifications

• Associate’s degree in Paralegal Studies or related field; Paralegal certification preferred.
• Proficiency in Microsoft Office Suite; experience with legal research databases such as Westlaw or LexisNexis and document management systems.
• Strong understanding of legal terminology, processes, and documentation requirements.
• Excellent written and verbal communication skills to interact professionally with clients and court personnel.
• Ability to review and organize detailed documents with accuracy.
• Strong organizational skills with the ability to manage multiple priorities and deadlines.
• Demonstrated commitment to maintaining strict confidentiality and ethical conduct.

Compensation & Benefits

• Competitive starting compensation based on experience.
• Paid Time Off (PTO) and paid holidays.
• Incentives & Rewards: cash bonuses and prizes.
• Health Benefits: comprehensive medical, dental, and vision coverage after 60 days; affiliate plans after 30 days.
• Retirement Savings.
• Disability Insurance.
• Life Insurance.
• Supplemental Insurance: accidental and critical illness insurance.
• Career Growth with focus on internal promotions.
• Paid Training.
• Fun, engaging work environment.
• Casual Dress Code.

Physical Requirements

This job operates in a professional office environment with largely sedentary duties. The employee will sit/stand for long periods while using a computer and telephone headset, and may occasionally move about the office, reach in any direction, raise or lower objects, move objects from place to place, and hold onto objects up to forty (40) pounds.

Location & Background Checks

• Must be authorized to work in the country where the job is based.
• Must be willing to submit up to a Level II background and/or security investigation with a fingerprint. Job offers are contingent on investigation results.
• Must be willing to submit to drug screening. Job offers are contingent on drug screening results.

Equal Employment Opportunity Statement

Consistent with the Americans with Disabilities Act (ADA), MCI provides reasonable accommodations when requested by a qualified applicant or employee with a disability unless such accommodations would cause undue hardship. MCI's policy regarding requests for reasonable accommodations applies to all aspects of employment. If reasonable accommodations are needed, please contact Human Resources.

At MCI and its subsidiaries, we embrace differences and believe diversity benefits our employees, company, customers, and community. All aspects of employment at MCI are based solely on a person’s merit and qualifications. MCI maintains a work environment free from discrimination, where employees are treated with dignity and respect. All employees are responsible for fulfilling MCI’s commitment to a diverse and equal‑opportunity work environment.

MCI does not discriminate against any employee or applicant on the basis of age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations, and ordinances. MCI will consider qualified applicants with criminal histories for employment in a manner consistent with local and federal requirements.

MCI will not tolerate discrimination or harassment based on any of these characteristics. We adhere to these principles in all aspects of employment, including recruitment, hiring, training, compensation, promotion, benefits, social and recreational programs, and discipline.

Employment Conditions

The purpose of this job description is to provide potential candidates with a general overview of the role. It is not an all‑inclusive list of duties, responsibilities, skills, or qualifications required. The employee may be asked to perform other duties as assigned. The employer has the right to revise this job description at any time. This job description is not an employment contract, and either the employee or the employer may terminate employment at any time for any reason.