Pantry Coordinator, Boro Park, Food Program

Met Council; New York (NY); On-site; USD 40,000 - 47,000; Full time

Benefits offered by this job

Major medical, dental, vision and life

FSA

403(b) with employer contribution

Generous vacation, sick leave andholyd

Job summary

Met Council seeks a Pantry Coordinator for the Boro Park Food Program in Brooklyn. You will oversee client communications, manage emergency food orders, and handle inventory at our Brooklyn Social Services Hub, ensuring friendly and professional interactions with guests in person or via the pantry’s mobile system.

The role requires a Bachelor’s degree, knowledge of Kashrut laws, and 2+ years in related work.

Qualifications

• Bachelor’s degree required.
• Knowledge of Kashrut laws required.
• 2+ years in food pantry operations, social services, or related field.
• Fluent in English; Yiddish or Hebrew preferred.

Responsibilities

• Develop and maintain a functional emergency food space that supports program goals.
• Oversee ordering and packing of clients’ emergency food packages.
• Assist clients with order placement and navigate market inquiries.
• Manage and maintain inventory control.
• Oversee pantry volunteers with supervision and guidance.
• Assemble and disassemble pallets of food.
• Participate in team programs, meetings, seminars, and trainings.

Skills

Exceptional communication skills

Time management

Customer service

Teamwork

Independent worker

Education

Bachelor’s degree

Knowledge of Kashrut laws

Tools

Office 365

Excel

PowerPoint

Teams

Job description

FLSA: Non-Exempt/Overtime Eligible

Benefits: Eligible

Hours Per Week: 40/Full-time

Met Council is America's largest Jewish charity dedicated to serving the needy. We fight poverty through comprehensive social services and by treating each client with compassion, integrity, and respect. Our programs are staffed by experts who help over 350,000 clients each year and advocate on behalf of all needy New Yorkers. Our services include 100% affordable housing at 21 locations, family violence services, Holocaust survivor assistance, geriatric social work, crisis intervention and the largest free kosher food distribution program in the world. Our network of 120 food pantries, affordable housing sites, and JCCs provide services directly in neighborhoods across New York City.

Position Summary

The Pantry Coordinator, Boro Park Food Program is responsible for overseeing client communications at the food pantry located in Met Council’s Brooklyn Social Services Hub. Responsibilities include using Met Council’s digital system to facilitate the ordering, packing, conducting inventory checks, and pick-up of emergency food packages in Boro Park. Individuals who work well in a fast-paced, team-oriented environment, and have good time management skills are key to this position. Exceptional customer service is required for this role. Pantry staff are expected to interact with guests in a friendly, respectful and professional manner, whether in person or via the pantry’s mobile communication system. This role will continue to support the building of client connections and support the pantry’s day-to-day operations.

Please note: This position is entirely on-site based out of Met Council’s Brooklyn Hub Food Pantry located at 1271 60th Street, Brooklyn, NY 11219

Principal Responsibilities

• Develop and maintain a functional emergency food space that maintains our program goals and activities.
• Oversee ordering and packing of clients’ emergency food packages.
• Assist clients with order placement and help navigate market technical inquiries.
• Manage and maintain inventory control.
• Maintain proper pantry procedures.
• Oversee all pantry volunteers and provide them with supervision and guidance, as needed.
• Assembling and disassembling pallets of food.
• Participate in team programs, Met Council meetings, seminars, and trainings, as required.

Competencies

• Must be responsive to the particular needs of the Boro Park community
• Must be closely familiar with local community groups
• Solid problem-solving skills
• Exceptional time management skills
• Exceptional communication skills—both written and verbal
• Superior customer service skills
• Strong knowledge of Office 365, including Excel, PowerPoint, and Teams (or comparable collaboration tools)
• Knowledge of Salesforce a plus
• Ability to work independently and as part of a team, and manage multiple complex tasks simultaneously
• Significant organization skills, with an ability to stay focused on assigned tasks

Skills And Education

• Bachelor’s degree (required)
• Knowledge of Kashrut laws (required)
• 2+ years of relevant experience working in food pantry operations, social services, or a related field
• Fluent in English (required); understanding of Yiddish or Hebrew (preferred)

Schedule

• Occasional availability on weekends and evenings
• Monday - Thursday: 9:00am - 6:00pm, In person, Friday: 9:00am - 3:00pm, Hybrid

Physical Demands

• Required Constantly: Walking, sitting, grasping, bending, stooping, squatting, computer input, finger dexterity and coordination of hand, eye and foot
• Required Frequently: Standing and climbing stairs; carrying laptop/iPad & files (approx. 8-10 lbs)
• Required Occasionally: Reaching above the shoulder, and lifting 5-25 pounds, pushing and pulling

Compensation

$40,000 - $47,000 per year.

Benefits

Major medical, dental, vision and life insurance; pre-tax commuter benefits; FSA; 403(b) with employer contribution; plus generous vacation, sick leave and holidays.