Panel Program Lead | Data-Driven Customer Ops

Kele Inc; Memphis (TN); On-site; USD 50,000 - 70,000; Full time

Benefits offered by this job

Medical, vision, and dental insurance

401(k) with employer match

Tuition reimbursement

Job summary

Kele Inc. is seeking a Panel Program Specialist for their Memphis, TN location. The specialist will drive panel processes and maintain communication with customers and stakeholders, ensuring efficient operations and customer satisfaction.

With duties including supporting the panel program, problem-solving for customer inquiries, and coordination between teams, this role is vital to fulfilling customer needs. Benefits include medical and dental insurance, a 401(k) plan with employer match, and paid time off.

Qualifications

• Two to four years of undergraduate work, associate degree, or applicable certification.
• Minimum of two years of related work experience.
• Ability to analyze problems and implement corrective measures.

Responsibilities

• Drive panel processes by maintaining communication with customers and stakeholders.
• Support Kele’s panel program by developing relationships with key personnel.
• Ensure alignment between production processes and customer needs.

Skills

Proficiency in Microsoft Office

Problem analysis

Effective communication

Education

Associate degree or applicable certification

Job description

Kele Inc. is seeking a Panel Program Specialist for their Memphis, TN location. The specialist will drive panel processes and maintain communication with customers and stakeholders, ensuring efficient operations and customer satisfaction.

With duties including supporting the panel program, problem-solving for customer inquiries, and coordination between teams, this role is vital to fulfilling customer needs. Benefits include medical and dental insurance, a 401(k) plan with employer match, and paid time off.