Palliative Care Office Operations Lead

Mass General Brigham; Nantucket (MA); On-site; USD 55,000 - 80,000; Full time

Job summary

Mass General Brigham, Nantucket Cottage Hospital site, is seeking an experienced administrator to oversee daily office operations and support organizational needs. The role emphasizes efficient workflows, staff supervision, and effective communication with stakeholders across departments.

The position requires a Bachelor's degree in healthcare management or related field and 3–5 years of relevant experience.

Qualifications

• Bachelor’s degree in healthcare management or related field.
• 3-5 years medical office/hospital/managed care experience.
• 2-3 years supervisory/management experience preferred.
• Excellent listening and communication skills, written and verbal.

Responsibilities

• Oversee day-to-day office operations with efficient workflows and policy adherence.
• Provide guidance, support, and supervision to office staff.
• Serve as central point of contact for internal and external stakeholders.
• Monitor and manage office supplies, equipment and inventory.
• Coordinate procurement, maintenance, and repair of office equipment.
• Assist in preparing and managing office budgets and expenses.
• Establish and maintain efficient record-keeping and filing systems.

Skills

Leadership

Communication

Problem solving

Process improvement

Team building

Staff supervision

Excel proficiency

Education

Bachelor's Degree Healthcare Management

Bachelor's Degree Related Field

Tools

Excel

Word

Job description

Mass General Brigham, Nantucket Cottage Hospital site, is seeking an experienced administrator to oversee daily office operations and support organizational needs. The role emphasizes efficient workflows, staff supervision, and effective communication with stakeholders across departments.

The position requires a Bachelor's degree in healthcare management or related field and 3–5 years of relevant experience.