Paint Store Customer Success & Sales Specialist

Sherwin-Williams; Lumberton Township (NJ); On-site; USD 2,066,000 - 2,755,000; Full time

Job summary

Sherwin-Williams is seeking a Customer Service Specialist to support store operations in Lumberton, NJ. You will engage wholesale and retail customers to determine needs, recommend products, and drive sales while maintaining store visuals and accuracy in transactions.

You will handle inventory, tinting/mixing, and assist with deliveries as required, ensuring high levels of customer satisfaction and safety compliance in a fast-paced retail environment.

Qualifications

• Minimum 18 years old.
• Eligible to work in the United States without sponsorship.
• Valid driver’s license required.
• Ability to lift up to 70 lbs and be on your feet for extended periods.

Responsibilities

• Deliver excellent customer service and meet sales goals.
• Assist customers in person and over the phone to determine needs and present products.
• Stock shelves, set up displays, and organize merchandise.
• Process transactions accurately and follow store policies.
• Assist in deliveries and loading/unloading trucks as needed.
• Stay informed about product features to advise customers effectively.

Skills

Customer service

Sales

Communication

Bilingual Spanish

Inventory control

Education

High School diploma or GED

Tools

Tinting equipment

Cash handling systems

Job description

Sherwin-Williams is seeking a Customer Service Specialist to support store operations in Lumberton, NJ. You will engage wholesale and retail customers to determine needs, recommend products, and drive sales while maintaining store visuals and accuracy in transactions.

You will handle inventory, tinting/mixing, and assist with deliveries as required, ensuring high levels of customer satisfaction and safety compliance in a fast-paced retail environment.