Paint Store Customer Service & Sales Specialist

Sherwin-Williams Co.; Columbia Township (MO); On-site; USD 19,000 - 23,000; Full time

Job summary

Sherwin-Williams Co. in the United States seeks a Customer Service Specialist to support wholesale and retail customers, determine needs, and recommend suitable products.

You will promptly resolve customer concerns while maintaining product knowledge and store quality standards. The role emphasizes delivering excellent service, processing transactions accurately, and supporting sales goals on a monthly, quarterly, and yearly basis.

Qualifications

• Must be 18+ and legally eligible to work in the United States.
• Valid, unrestricted Driver’s License is required.
• Able to lift up to 70 lbs occasionally and 50 lbs frequently.
• Willing to work evenings and weekends as needed.
• Preferred: experience in delivery/retail/customer service.

Responsibilities

• Provide excellent sales service to customers to meet sales goals.
• Assist customers in person and over the phone by determining needs and presenting products.
• Build trust with wholesale and retail customers.
• Process transactions accurately and according to policies.
• Stock shelves, tint and mix products, and support deliveries.

Skills

Customer service

Sales

Communication

Spanish

Education

High School Diploma

Job description

Sherwin-Williams Co. in the United States seeks a Customer Service Specialist to support wholesale and retail customers, determine needs, and recommend suitable products.

You will promptly resolve customer concerns while maintaining product knowledge and store quality standards. The role emphasizes delivering excellent service, processing transactions accurately, and supporting sales goals on a monthly, quarterly, and yearly basis.