Paint Store Customer Service & Sales Specialist

Sherwin-Williams Co.; Austin (TX); Vor Ort; USD 21.000 - 26.000; Vollzeit

Zusammenfassung

Sherwin-Williams Co. in Austin, TX seeks a Customer Service Specialist to assist customers in person and by phone, determine needs, and recommend paint and related products. You will support sales goals and maintain product displays while delivering high-quality service.

The role requires lifting up to 70 lbs, flexibility for evenings/weekends, and strong product knowledge. Bilingual English/Spanish is a plus for serving diverse customers.

Qualifikationen

• Must be able to lift up to 70 lbs on occasion
• Able to work evenings and weekends
• Age 18+ and legally authorized to work in the United States
• Minimum 1 year in delivery, retail, or customer service
• Previous paint/paint-related product experience preferred
• Ability to read, write, and communicate in more than one language (Spanish preferred)

Aufgaben

• Provide excellent sales service to customers
• Assist customers in person and by phone to determine needs and present products
• Build trust with wholesale and retail customers
• Process sales transactions per store policies
• Aim to meet monthly, quarterly, and yearly sales goals
• Maintain accurate work order files and inventories
• Tint and mix products to customer specifications
• Stock shelves and set up displays
• Assist in deliveries when needed
• Stay knowledgeable on products and options
• Follow inventory control procedures
• Suggest ways to improve sales

Kenntnisse

Customer service

Sales

Bilingual English/Spanish

Ausbildung

High School diploma or GED

Jobbeschreibung

Sherwin-Williams Co. in Austin, TX seeks a Customer Service Specialist to assist customers in person and by phone, determine needs, and recommend paint and related products. You will support sales goals and maintain product displays while delivering high-quality service.

The role requires lifting up to 70 lbs, flexibility for evenings/weekends, and strong product knowledge. Bilingual English/Spanish is a plus for serving diverse customers.