Paint Store Customer Service & Sales Pro

MaineGuide; Biddeford (ME); On-site; USD 30,000 - 42,000; Full time

Job summary

Sherwin-Williams is seeking a Customer Service Specialist to support both wholesale and retail customers. You will determine needs, recommend product solutions, and resolve concerns while maintaining store standards.

The role requires lifting up to 70 lbs, the ability to work evenings and weekends, and a focus on achieving sales targets while delivering outstanding customer service. Store location: Biddeford, ME.

Qualifications

• Must be at least eighteen (18) years of age.
• Must be legally authorized to work in the country of employment without sponsorship now or in the future.
• Must have a valid, unrestricted Driver's License.
• Must be able to retrieve material from shelves and floor stacks and lift and carry up to 50 lbs. frequently and up to 70 lbs. on occasion.
• Must be willing to work all scheduled hours, including evenings and weekends.

Responsibilities

• Ensure high levels of customer satisfaction through excellent sales service.
• Assist customers in person and over the phone by determining needs and presenting appropriate products and services.
• Build productive trust relationships with wholesale and retail customers.
• Process sales transactions accurately and consistently with policies and procedures.
• Follow and achieve sales goals on a monthly, quarterly, and yearly basis.
• Maintain precise work order files and formulas.
• Pull appropriate products from the sales floor or warehouse.
• Tint and mix products to customer specifications.
• Stock shelves and set up displays.
• Clean store equipment.
• Load/unload delivery trucks.
• Assist in making deliveries, as needed.
• Maintain in-stock and presentable condition in assigned areas.
• Remain knowledgeable on products offered and discuss available options.
• Comply with inventory control procedures.
• Suggest ways to improve sales.

Skills

Customer service

Sales goals

Cash handling

Product knowledge

Lifting 50–70 lbs

Education

High School diploma or GED

Job description

Sherwin-Williams is seeking a Customer Service Specialist to support both wholesale and retail customers. You will determine needs, recommend product solutions, and resolve concerns while maintaining store standards.

The role requires lifting up to 70 lbs, the ability to work evenings and weekends, and a focus on achieving sales targets while delivering outstanding customer service. Store location: Biddeford, ME.