Paint Retail Sales & Customer Care Specialist

Sherwin-Williams; York (ME); On-site; USD 21,000 - 30,000; Full time

Job summary

Sherwin-Williams in York, ME is seeking a Customer Service Specialist to assist wholesale and retail customers, determine needs, answer questions about products, and recommend solutions. You will strive to resolve issues and ensure high customer satisfaction while supporting store sales goals.

Responsibilities include processing sales, maintaining displays, stocking shelves, handling phone inquiries, and staying updated on product features.

Qualifications

• Must be at least 18 years old and legally authorized to work in the United States.
• Experience in delivery, retail, or customer service preferred.
• Ability to read, write, and communicate in more than one language, including Spanish.

Responsibilities

• Ensure high levels of customer satisfaction through excellent sales service.
• Assist customers in person and over the phone by determining needs and presenting appropriate products and services.
• Build productive trust relationships with wholesale and retail customers.
• Process sales transactions accurately and consistently with store policies.
• Stock shelves and assist in deliveries and showroom displays.

Skills

Customer service

Sales

Communication

Spanish language

Education

High School diploma or GED

Tools

Tinting equipment

Mixing equipment

Job description

Sherwin-Williams in York, ME is seeking a Customer Service Specialist to assist wholesale and retail customers, determine needs, answer questions about products, and recommend solutions. You will strive to resolve issues and ensure high customer satisfaction while supporting store sales goals.

Responsibilities include processing sales, maintaining displays, stocking shelves, handling phone inquiries, and staying updated on product features.