Paint Store Customer Experience Specialist

Sherwin-Williams; La Crosse (WI); On-site; USD 17,000 - 22,000; Full time

Job summary

Sherwin-Williams in La Crosse, WI, is seeking a Customer Service Specialist to assist wholesale and retail customers, determine needs, answer product questions, and recommend solutions while maintaining high sales and service standards. Responsibilities include handling sales transactions, stocking displays, tinting and mixing products, processing deliveries, and staying knowledgeable about offerings.

Minimum requirements include being 18+, legally eligible to work, ability to lift up to 50 lbs

Qualifications

• Minimum age: 18 years.
• Legally authorized to work in the country of employment without sponsorship now or in the future.
• Able to retrieve materials from shelves and lift 50 lbs frequently and up to 70 lbs occasionally.
• Willing to work all scheduled hours, including evenings and weekends.

Responsibilities

• Ensure high levels of customer satisfaction through excellent sales service.
• Assist customers in person and over the phone by determining needs and presenting appropriate products and services.
• Build productive trust relationships with wholesale and retail customers.
• Process sales transactions accurately and in line with policies and procedures.
• Follow and achieve sales goals on a monthly, quarterly, and yearly basis.
• Maintain in-stock and presentable condition in assigned areas.

Job description

Sherwin-Williams in La Crosse, WI, is seeking a Customer Service Specialist to assist wholesale and retail customers, determine needs, answer product questions, and recommend solutions while maintaining high sales and service standards. Responsibilities include handling sales transactions, stocking displays, tinting and mixing products, processing deliveries, and staying knowledgeable about offerings.

Minimum requirements include being 18+, legally eligible to work, ability to lift up to 50 lbs