Paint Store Customer Experience Specialist

Sherwin-Williams; Menomonee Falls (WI); On-site; USD 22,041 - 28,929; Full time

Job summary

Sherwin-Williams is hiring a Customer Service Specialist for Store #3058 in Menomonee Falls, WI. The role focuses on helping customers, answering questions about products, and delivering high-quality service to meet store sales goals.

Starting pay is $18.30 per hour or based on relevant experience. The position requires lifting up to 50–70 lbs, availability for evenings and weekends, and adherence to store policies. Equal opportunity employer.

Qualifications

• Must be at least eighteen (18) years of age.
• Must be legally authorized to work in the United States without sponsorship now or in the future.
• Must have a valid, unrestricted Driver’s License.

Responsibilities

• Ensure high levels of customer satisfaction through excellent sales service.
• Assist customers in person and over the phone by determining needs and presenting appropriate products and services.
• Build productive trust relationships with wholesale and retail customers.
• Process sales transactions accurately and consistently with policies and procedures.
• Follow and achieve sales goals on a monthly, quarterly, and yearly basis.
• Maintain precise work order files and formulas.
• Tint and mix products, as needed, to customer specifications.
• Stock shelves and set up displays.
• Load/unload delivery trucks.
• Assist in making deliveries, as needed.
• Remain knowledgeable on products offered and discuss available options.

Skills

Customer service

Spanish (language)

Education

High School diploma or GED

Job description

Sherwin-Williams is hiring a Customer Service Specialist for Store #3058 in Menomonee Falls, WI. The role focuses on helping customers, answering questions about products, and delivering high-quality service to meet store sales goals.

Starting pay is $18.30 per hour or based on relevant experience. The position requires lifting up to 50–70 lbs, availability for evenings and weekends, and adherence to store policies. Equal opportunity employer.