Paint Store Customer Experience & Sales Specialist

The Sherwin-Williams Company; Schofield (WI); On-site; USD 20,000 - 29,000; Full time

Job summary

The Sherwin-Williams Company in Schofield, WI is seeking a Customer Service Specialist to serve wholesale and retail customers, determine needs, and recommend the right solutions. The role emphasizes prompt resolution of concerns and maintaining high product quality and store visual standards.

This is a FULL TIME position at Store #3497 (244 Grand Ave, Schofield, WI) with starting pay of $19 per hour. The role includes duties such as processing sales, stock management, tinting and mixing, and

Qualifications

• Must be at least 18 years old.
• Authorized to work in the United States without sponsorship.
• Must have a valid, unrestricted Driver's License.
• Must be able to lift up to 50 lbs frequently and up to 70 lbs occasionally.
• Must be willing to work evenings and weekends.

Responsibilities

• Ensure high levels of customer satisfaction through excellent sales service.
• Assist customers in person and over the phone by determining needs and presenting appropriate products and services.
• Build productive trust relationships with wholesale and retail customers.
• Process sales transactions accurately and consistently with policies and procedures.
• Follow and achieve sales goals on a monthly, quarterly, and yearly basis.
• Maintain precise work order files and formulas.
• Pull appropriate products from the sales floor or warehouse.
• Tint and mix products, as needed, to customer specifications.
• Stock shelves and set up displays.
• Clean store equipment.
• Load/unload delivery trucks.
• Assist in making deliveries, as needed.
• Maintain in-stock and presentable condition assigned areas.
• Remain knowledgeable on products offered and discuss available options.
• Comply with inventory control procedures.
• Suggest ways to improve sales.

Skills

Customer service

Sales

Communication

Spanish

Education

High School diploma or GED

Job description

The Sherwin-Williams Company in Schofield, WI is seeking a Customer Service Specialist to serve wholesale and retail customers, determine needs, and recommend the right solutions. The role emphasizes prompt resolution of concerns and maintaining high product quality and store visual standards.

This is a FULL TIME position at Store #3497 (244 Grand Ave, Schofield, WI) with starting pay of $19 per hour. The role includes duties such as processing sales, stock management, tinting and mixing, and