Paint Store Color & Service Specialist

Sherwin-Williams; Manchester (VT); On-site; USD 32,000 - 42,000; Full time

Job summary

Sherwin-Williams is hiring a Customer Service Specialist for Store #5451 in Manchester Center, VT. This role supports wholesale and retail customers, answering questions, recommending solutions, and resolving concerns to maximize client satisfaction while aiding store sales goals.

Responsibilities include assisting customers in person and by phone, processing transactions, stocking displays, tinting and mixing products, and ensuring inventory accuracy.

Qualifications

• Must be at least eighteen (18) years of age.
• Legally authorized to work in the United States without sponsorship now or in the future.
• Must have a valid, unrestricted Driver’s License.
• Must be able to lift up to 50 lbs. frequently and 70 lbs. occasionally.

Responsibilities

• Ensure high levels of customer satisfaction through excellent sales service.
• Assist customers in person and over the phone by determining needs and presenting appropriate products and services.
• Build productive trust relationships with wholesale and retail customers.
• Process sales transactions accurately and consistently with policies and procedures.
• Follow and achieve sales goals on a monthly, quarterly, and yearly basis.
• Maintain precise work order files and formulas.
• Pull appropriate products from the sales floor or warehouse.
• Tint and mix products to customer specifications.
• Stock shelves and set up displays.
• Load/unload delivery trucks and assist in deliveries as needed.
• Maintain in-stock and presentable condition in assigned areas.
• Remain knowledgeable on products offered and discuss available options.

Skills

Customer service

Sales

Bilingual

Spanish language

Education

High School diploma or GED

Job description

Sherwin-Williams is hiring a Customer Service Specialist for Store #5451 in Manchester Center, VT. This role supports wholesale and retail customers, answering questions, recommending solutions, and resolving concerns to maximize client satisfaction while aiding store sales goals.

Responsibilities include assisting customers in person and by phone, processing transactions, stocking displays, tinting and mixing products, and ensuring inventory accuracy.