Paint Sales & Customer Care Specialist

The Sherwin-Williams Company; Duluth (GA); On-site; USD 17,000 - 22,000; Full time

Job summary

The Sherwin-Williams Company in Duluth, GA is seeking a Customer Service Specialist to help both wholesale and retail customers find the right Sherwin-Williams products and solutions. You will answer questions, recommend finishes and color options, and strive to deliver maximum client satisfaction while supporting store sales goals.

This role requires friendly communication, product knowledge, and the ability to lift up to 50 lbs and work evenings or weekends as needed.

Qualifications

• Must have strong customer service skills.
• Experience in sales or helping customers achieve goals is preferred.
• Excellent communication and problem-solving abilities required.
• Bilingual abilities are a plus.

Responsibilities

• Assist customers in finding the right Sherwin-Williams products and solutions.
• Answer questions, explain features, and recommend finishes or color options.
• Resolve customer concerns promptly and maintain product knowledge and store standards.
• Strive to meet and sustain the store's sales goals and customer satisfaction.

Skills

Customer service

Sales

Communication

Education

High School diploma/GED

Job description

The Sherwin-Williams Company in Duluth, GA is seeking a Customer Service Specialist to help both wholesale and retail customers find the right Sherwin-Williams products and solutions. You will answer questions, recommend finishes and color options, and strive to deliver maximum client satisfaction while supporting store sales goals.

This role requires friendly communication, product knowledge, and the ability to lift up to 50 lbs and work evenings or weekends as needed.