Paint Retail Customer Success Pro

Socket.dev; Springfield (VT); On-site; USD 21,000 - 26,000; Full time

Job summary

Sherwin-Williams in Springfield, VT is seeking a Customer Service Specialist to work closely with wholesale and retail customers, determine needs, answer questions about products, and recommend the right solutions. The role emphasizes delivering outstanding service, supporting store goals, and maintaining product quality and appearance.

The Specialist will resolve customer concerns, stay current on product features, and contribute to a high-standard shopping environment that aligns with company

Qualifications

• Customer service and retail experience preferred.
• Ability to determine customer needs and recommend solutions.
• Strong communication and interpersonal skills.

Responsibilities

• Assist customers and wholesale/retail clients with product questions and recommendations.
• Resolve customer concerns promptly to ensure satisfaction and repeat business.
• Maintain store visual standards and stay updated on product features.

Skills

Customer service

Communication

Problem solving

Job description

Sherwin-Williams in Springfield, VT is seeking a Customer Service Specialist to work closely with wholesale and retail customers, determine needs, answer questions about products, and recommend the right solutions. The role emphasizes delivering outstanding service, supporting store goals, and maintaining product quality and appearance.

The Specialist will resolve customer concerns, stay current on product features, and contribute to a high-standard shopping environment that aligns with company