Paint Pro & Customer Solutions Specialist

Sherwin-Williams; Burlington (VT); On-site; USD 20,664 - 27,552; Full time

Job summary

Sherwin-Williams is seeking a Customer Service Specialist in Burlington, VT to assist both wholesale and retail customers, recommend products, and resolve issues to support store sales goals. The role requires strong communication, a proactive sales mindset, and the ability to work with diverse customers, including Spanish-speaking clients.

Responsibilities include customer interactions, handling transactions, maintaining product knowledge, stocking displays, and supporting deliveries as needed.

Qualifications

• Must have excellent customer service and sales orientation.
• Strong communication skills; able to determine customer needs and explain product solutions.
• Ability to work with wholesale and retail customers and achieve store sales goals.
• Must be 18+ and legally eligible to work in the United States.

Responsibilities

• Ensure high levels of customer satisfaction through sales service.
• Assist customers in person and over the phone by determining needs and presenting products.
• Build trust with wholesale and retail customers.
• Process sales transactions accurately and in line with policies.

Skills

Customer service

Sales ability

Communication

Multilingual

Education

High School diploma or GED

Job description

Sherwin-Williams is seeking a Customer Service Specialist in Burlington, VT to assist both wholesale and retail customers, recommend products, and resolve issues to support store sales goals. The role requires strong communication, a proactive sales mindset, and the ability to work with diverse customers, including Spanish-speaking clients.

Responsibilities include customer interactions, handling transactions, maintaining product knowledge, stocking displays, and supporting deliveries as needed.