Paint Retail Customer Service Specialist - Multi-Store

Sherwin-Williams; Hudson (WI); On-site; USD 23,000 - 32,000; Full time

Job summary

Sherwin-Williams is seeking a Customer Service Specialist to support store operations within a 20-mile radius of Hudson, WI. This full-time role emphasizes delivering excellent customer service, assisting customers in person and by phone, and ensuring accurate sales transactions.

Starting pay is $19.85 per hour, with compensation based on experience. The job involves exposure to products, lifting up to 70 lbs, and potential evening/weekend shifts.

Qualifications

• Must be at least 18 years of age.
• Must be legally authorized to work in the country of employment without sponsorship now or in the future.
• Must have a valid, unrestricted Driver’s License.
• Must be able to lift up to 50 lbs. frequently and up to 70 lbs. occasionally.
• Must be willing to work evenings and weekends.
• Internal Sherwin-Williams employees must have a “meets expectations” rating.
• Internal Sherwin-Williams employees must complete HR Cloud eLearning courses.

Responsibilities

• Ensure high levels of customer satisfaction through excellent sales service.
• Assist customers in person and over the phone by determining needs and presenting appropriate products and services.
• Build productive trust relationships with wholesale and retail customers.
• Process sales transactions accurately and consistently with policies and procedures.
• Follow and achieve sales goals on a monthly, quarterly, and yearly basis.
• Tint and mix products, as needed, to customer specifications.
• Load/unload delivery trucks and assist in deliveries.
• Maintain in-stock and presentable condition in assigned areas.

Skills

Customer service

Sales

Communication

Bilingual

Education

High School diploma or GED

Tools

Driver's License

Tinting equipment

Job description

Sherwin-Williams is seeking a Customer Service Specialist to support store operations within a 20-mile radius of Hudson, WI. This full-time role emphasizes delivering excellent customer service, assisting customers in person and by phone, and ensuring accurate sales transactions.

Starting pay is $19.85 per hour, with compensation based on experience. The job involves exposure to products, lifting up to 70 lbs, and potential evening/weekend shifts.