Multi-Location Paint Store Customer Service Pro

Sherwin-Williams; Kenosha (WI); On-site; USD 22,000 - 31,000; Full time

Job summary

Sherwin-Williams in Kenosha, WI is seeking a Customer Service Specialist to support store operations within a 15 mile radius of Store #3180. The role focuses on helping wholesale and retail customers, recommending products, and resolving concerns to maximize satisfaction and sales.

The position is full-time with starting pay $19.30 per hour, based on experience. Candidates must be 18+, have a valid driver’s license, be eligible to work in the U.S., and be willing to work evenings/weekends;

Qualifications

• Must be at least eighteen (18) years of age.
• Must be legally authorized to work in the country of employment without needing sponsorship for employment work visa status now or in the future.
• Must have a valid, unrestricted Driver’s License.
• Must be able to lift up to 50 lbs frequently and up to 70 lbs on occasion.
• Must be willing to work all scheduled hours, including evenings and weekends.

Responsibilities

• Ensure high levels of customer satisfaction through excellent sales service.
• Assist customers in person and over the phone by determining needs and presenting appropriate products and services.
• Build productive trust relationships with wholesale and retail customers.
• Process sales transactions accurately and consistently with policies and procedures.
• Follow and achieve sales goals on a monthly, quarterly, and yearly basis.
• Maintain precise work order files and formulas.
• Pull appropriate products from the sales floor or warehouse.
• Tint and mix products, as needed, to customer specifications.
• Stock shelves and set up displays.
• Clean store equipment.
• Load/unload delivery trucks.
• Assist in making deliveries, as needed.
• Maintain in-stock and presentable condition assigned areas.
• Remain knowledgeable on products offered and discuss available options.
• Comply with inventory control procedures.

Skills

Customer service

Sales

Communication

Spanish language

Education

High School diploma or GED

Job description

Sherwin-Williams in Kenosha, WI is seeking a Customer Service Specialist to support store operations within a 15 mile radius of Store #3180. The role focuses on helping wholesale and retail customers, recommending products, and resolving concerns to maximize satisfaction and sales.

The position is full-time with starting pay $19.30 per hour, based on experience. Candidates must be 18+, have a valid driver’s license, be eligible to work in the U.S., and be willing to work evenings/weekends;