Paint Retail Customer Experience Pro

Sherwin-Williams; Coraopolis (Allegheny County); On-site; USD 21,000 - 28,000; Full time

Job summary

Sherwin-Williams in Coraopolis, PA seeks a Customer Service Specialist to assist wholesale and retail customers, determine needs, and recommend solutions. You will resolve concerns and maintain product quality and store presentation.

Role requires meeting sales goals, processing transactions, stocking products, tinting and mixing as needed, and handling deliveries or unloads. Qualifications include 18+, legal work authorization, valid driver's license, ability to lift up to 70 lbs, and

Qualifications

• Must be at least eighteen (18) years of age.
• Must be legally authorized to work in the country of employment without sponsorship now or in the future.
• Must have a valid, unrestricted Driver’s License.
• Must be able to retrieve material from shelves and lift up to 50 lbs frequently and 70 lbs occasionally.
• Must be willing to work all scheduled hours, including evenings and weekends.

Responsibilities

• Ensure high levels of customer satisfaction through excellent sales service.
• Assist customers in person and over the phone by determining needs and presenting appropriate products and services.
• Build productive trust relationships with wholesale and retail customers.
• Process sales transactions accurately and consistently with policies and procedures.
• Follow and achieve sales goals on a monthly, quarterly, and yearly basis.
• Maintain in-stock and presentable condition of assigned areas.
• Remain knowledgeable on products offered and discuss available options.
• Comply with inventory control procedures.
• Suggest ways to improve sales.

Skills

Customer service

Sales

Multilingual communication

Education

High School diploma or GED

Tools

Tinting equipment

Mixing equipment

Job description

Sherwin-Williams in Coraopolis, PA seeks a Customer Service Specialist to assist wholesale and retail customers, determine needs, and recommend solutions. You will resolve concerns and maintain product quality and store presentation.

Role requires meeting sales goals, processing transactions, stocking products, tinting and mixing as needed, and handling deliveries or unloads. Qualifications include 18+, legal work authorization, valid driver's license, ability to lift up to 70 lbs, and