Paint & Product Expert — Part-Time Customer Service Pro

The Sherwin-Williams Company; Muskego (WI); On-site; USD 25,000 - 30,000; Part time

Job summary

The Sherwin-Williams Company is seeking a Part-Time Customer Service Specialist for Store #3020 at S74 W16870 Janesville Road, Muskego, WI 53150. Starting pay is $18.30 per hour or based on relevant experience.

You will assist customers, provide product recommendations, and help maintain store standards to meet sales goals. Responsibilities include handling sales transactions, tinting and mixing products, stocking shelves, and delivering friendly service to both retail and wholesale customers.

Qualifications

• Must be at least eighteen (18) years of age.
• Must be legally authorized to work in the United States without sponsorship.
• Must have a valid, unrestricted Driver's License.
• Ability to retrieve items from shelves and lift up to 50 lbs frequently and up to 70 lbs occasionally.
• Must be willing to work all scheduled hours, including evenings and weekends.
• Internal Sherwin-Williams employees: must have a 'meets expectations' rating.
• Internal Sherwin-Williams employees: must complete required HR Cloud eLearning courses.

Responsibilities

• Ensure high levels of customer satisfaction through excellent sales service.
• Assist customers in person and over the phone by determining needs and presenting products.
• Build productive trust relationships with wholesale and retail customers.
• Process sales transactions accurately and consistently with policies and procedures.
• Follow and achieve sales goals on a monthly, quarterly, and yearly basis.
• Maintain work order files and formulas.
• Pull products from sales floor or warehouse.
• Tint and mix products to customer specifications.
• Stock shelves and set up displays.
• Clean store equipment.
• Assist in loading/unloading delivery trucks and deliveries as needed.
• Maintain in-stock and presentable condition in assigned areas.
• Remain knowledgeable on products and discuss options.
• Comply with inventory control procedures.
• Suggest ways to improve sales.

Skills

Customer service

Sales

Stock management

Tinting and mixing

Delivery coordination

Bilingual Spanish

Education

High school diploma or GED

Job description

The Sherwin-Williams Company is seeking a Part-Time Customer Service Specialist for Store #3020 at S74 W16870 Janesville Road, Muskego, WI 53150. Starting pay is $18.30 per hour or based on relevant experience.

You will assist customers, provide product recommendations, and help maintain store standards to meet sales goals. Responsibilities include handling sales transactions, tinting and mixing products, stocking shelves, and delivering friendly service to both retail and wholesale customers.