Paint & Customer Solutions Specialist

Sherwin-Williams; Port Saint Joe (FL); On-site; USD 18,000 - 23,000; Full time

Job summary

Sherwin-Williams is hiring a Customer Service Specialist for Store #2548 in Port Saint Joe, FL. You will assist customers in person and by phone, determine needs, and present the right products and solutions to drive sales and satisfaction.

You’ll handle transactions, stock, tinting and mixing, and deliveries as needed while maintaining high store standards and a focus on customer service and sales goals.

Qualifications

• Must be at least eighteen (18) years of age.
• Must be legally authorized to work in the country of employment without needing sponsorship for employment work visa status now or in the future.
• Must have a valid, unrestricted Driver’s License.
• Must be able to retrieve material from shelves and floor stacks and lift and carry up to 50 lbs. frequently and up to 70 lbs. on occasion.
• Must be willing to work all scheduled hours, which may include evenings and weekends.
• Have at least one (1) year of experience working in a delivery, retail, or customer service position
• Have previous work experience selling paint and paint-related products
• Have previous work experience operating tinting and mixing equipment
• Ability to read, write, comprehend, and communicate in Spanish

Responsibilities

• Ensure high levels of customer satisfaction through excellent sales service
• Assist customers in person and over the phone by determining needs and presenting appropriate products and services
• Build productive trust relationships with wholesale and retail customers
• Process sales transactions accurately and consistently with policies and procedures
• Follow and achieve sales goals on a monthly, quarterly, and yearly basis
• Maintain precise work order files and formulas
• Pull appropriate products from the sales floor or warehouse
• Tint and mix products, as needed, to customer specifications
• Stock shelves and set up displays
• Clean store equipment
• Load/unload delivery trucks
• Assist in making deliveries, as needed
• Maintain in-stock and presentable condition assigned areas
• Remain knowledgeable on products offered and discuss available options
• Comply with inventory control procedures
• Suggest ways to improve sales

Education

High School diploma or GED

Job description

Sherwin-Williams is hiring a Customer Service Specialist for Store #2548 in Port Saint Joe, FL. You will assist customers in person and by phone, determine needs, and present the right products and solutions to drive sales and satisfaction.

You’ll handle transactions, stock, tinting and mixing, and deliveries as needed while maintaining high store standards and a focus on customer service and sales goals.