Multi-Store Paint & Customer Service Specialist

The Sherwin-Williams Company; Narragansett (RI); On-site; USD 29,000 - 36,000; Full time

Job summary

The Sherwin-Williams Company is seeking a Customer Service Specialist to work at our Narragansett, Middletown, and Westerly store locations in Rhode Island.

You will help customers select products, process sales, answer questions, and maintain store appearance while supporting sales goals.

This role requires strong communication, reliability, and a willingness to work evenings or weekends as needed.

Qualifications

• Must be at least eighteen (18) years of age.
• Must be legally authorized to work in the United States without sponsorship.
• Must have a valid, unrestricted Driver's License.
• Must be able to lift up to 50 lbs. frequently and up to 70 lbs. on occasion.
• Must be willing to work all scheduled hours, including evenings and weekends.

Responsibilities

• Ensure high levels of customer satisfaction through excellent sales service
• Assist customers in person and over the phone by determining needs and presenting appropriate products and services
• Build productive trust relationships with wholesale and retail customers
• Process sales transactions accurately and consistently with policies and procedures
• Follow and achieve sales goals on a monthly, quarterly, and yearly basis
• Maintain precise work order files and formulas
• Tint and mix products, as needed, to customer specifications
• Stock shelves and set up displays
• Clean store equipment
• Load/unload delivery trucks
• Assist in making deliveries, as needed
• Maintain in-stock and presentable condition assigned areas
• Remain knowledgeable on products offered and discuss available options
• Comply with inventory control procedures
• Suggest ways to improve sales

Skills

Customer service

Sales

Communication

Multilingual

Education

High School diploma or GED

Job description

The Sherwin-Williams Company is seeking a Customer Service Specialist to work at our Narragansett, Middletown, and Westerly store locations in Rhode Island.

You will help customers select products, process sales, answer questions, and maintain store appearance while supporting sales goals.

This role requires strong communication, reliability, and a willingness to work evenings or weekends as needed.