Paint & Customer Service Specialist (Multi-Location)

The Sherwin-Williams Company; Garner (NC); On-site; USD 25,000 - 30,000; Full time

Job summary

The Sherwin-Williams Company seeks a Full-Time Customer Service Specialist to support store operations in Garner, NC. This role focuses on assisting wholesale and retail customers, recommending products, and ensuring customer satisfaction while meeting sales goals.

Responsibilities include handling transactions, stocking, tinting/mixing, and supporting deliveries as needed. The position requires a valid driver's license, ability to lift heavy items, and willingness to work evenings/weekends.

Qualifications

• Must be at least eighteen (18) years old.
• Must be legally authorized to work in the United States without sponsorship.
• Must have a valid, unrestricted Driver's License.
• Must be able to lift up to 50 lbs frequently and 70 lbs occasionally.
• Must be willing to work evenings and weekends.

Responsibilities

• Ensure high levels of customer satisfaction through excellent sales service.
• Assist customers in person and over the phone by determining needs and presenting appropriate products and services.
• Build productive trust relationships with wholesale and retail customers.
• Process sales transactions accurately and consistently with policies and procedures.
• Follow and achieve sales goals on a monthly, quarterly, and yearly basis.
• Maintain in-stock and presentable condition in assigned areas.
• Remain knowledgeable on products offered and discuss available options.
• Comply with inventory control procedures.

Skills

Customer service

Sales

Retail

Delivery

Bilingual Spanish

Education

High School diploma or GED

Tools

Tinting equipment

Mixing equipment

Job description

The Sherwin-Williams Company seeks a Full-Time Customer Service Specialist to support store operations in Garner, NC. This role focuses on assisting wholesale and retail customers, recommending products, and ensuring customer satisfaction while meeting sales goals.

Responsibilities include handling transactions, stocking, tinting/mixing, and supporting deliveries as needed. The position requires a valid driver's license, ability to lift heavy items, and willingness to work evenings/weekends.