Paint & Customer Experience Specialist

The Sherwin-Williams Company; Santa Clara (CA); On-site; USD 34,000 - 52,000; Full time

Job summary

The Sherwin-Williams Company is hiring a Customer Service Specialist for Store #708686 in Santa Clara, CA. You will assist customers in person and by phone, determine needs, and present appropriate paint and related products.

You will also handle transactions, stock displays, and support delivery operations to meet sales goals. Minimum qualifications include being 18+, eligible to work in the United States, a valid driver's license, and the ability to lift up to 70 lbs.

Qualifications

• Minimum age 18
• Authorized to work in the U.S. without sponsorship
• Valid, unrestricted Driver's License
• Ability to lift up to 50 lbs frequently and up to 70 lbs occasionally
• Willing to work evenings and weekends

Responsibilities

• Ensure high levels of customer satisfaction through sales service
• Assist customers in person and by phone to determine needs and present products
• Build trust with wholesale and retail customers
• Process sales transactions per policy
• Meet monthly, quarterly and yearly sales goals
• Maintain accurate work order files and formulas
• Restock shelves and prepare displays
• Assist with deliveries as needed

Skills

Customer service

Retail sales

Delivery experience

Bilingual Spanish

Education

High School diploma or GED

Tools

Tinting equipment

Paint mixing equipment

Job description

The Sherwin-Williams Company is hiring a Customer Service Specialist for Store #708686 in Santa Clara, CA. You will assist customers in person and by phone, determine needs, and present appropriate paint and related products.

You will also handle transactions, stock displays, and support delivery operations to meet sales goals. Minimum qualifications include being 18+, eligible to work in the United States, a valid driver's license, and the ability to lift up to 70 lbs.