Paint & Customer Experience Specialist

The Sherwin-Williams Company; Roswell (GA); On-site; USD 19,000 - 28,000; Full time

Job summary

The Sherwin-Williams Company is seeking a Customer Service Specialist for our Roswell, GA store to assist customers, determine needs, and recommend products. You will process sales, handle transactions, and help maintain clean, organized displays.

Ideal candidates have strong communication and a willingness to learn product features, with ability to work evenings/weekends and lift up to 70 lbs as needed. Prior retail or paint retail experience is preferred.

Qualifications

• Must be at least eighteen (18) years of age.
• Must be legally authorized to work in the United States without sponsorship now or in the future.
• Must have a valid, unrestricted Driver's License.
• Must be able to lift up to 70 lbs. frequently and 50 lbs. on occasion.
• Must be willing to work evenings and weekends.

Responsibilities

• Ensure high levels of customer satisfaction through excellent sales service.
• Assist customers in person and over the phone by determining needs and presenting appropriate products and services.
• Build productive trust relationships with wholesale and retail customers.
• Process sales transactions accurately and consistently with policies and procedures.
• Follow and achieve sales goals on a monthly, quarterly, and yearly basis.
• Maintain in-stock and presentable condition assigned areas.
• Remain knowledgeable on products offered and discuss available options.
• Comply with inventory control procedures.
• Suggest ways to improve sales.

Skills

Customer service

Sales

Spanish

Communication

Education

High School diploma or GED

Tools

Tinting equipment

Job description

The Sherwin-Williams Company is seeking a Customer Service Specialist for our Roswell, GA store to assist customers, determine needs, and recommend products. You will process sales, handle transactions, and help maintain clean, organized displays.

Ideal candidates have strong communication and a willingness to learn product features, with ability to work evenings/weekends and lift up to 70 lbs as needed. Prior retail or paint retail experience is preferred.