Paint & Customer Experience Specialist

The Sherwin-Williams Company; North Little Rock (AR); On-site; USD 17,000 - 25,000; Full time

Job summary

The Sherwin-Williams Company in North Little Rock, AR seeks a Customer Service Specialist to serve wholesale and retail customers, determine needs, answer questions, and recommend solutions while maintaining product quality and store standards.

You will handle sales transactions, meet monthly and yearly sales goals, stock shelves, tint and mix products, and support deliveries. The role emphasizes exceptional customer service, compliance with policies, and protecting store assets.

Qualifications

• Must be at least eighteen (18) years of age.
• Prior customer service or retail experience preferred.
• Ability to lift up to 70 lbs. and execute physical tasks as needed.

Responsibilities

• Ensure high levels of customer satisfaction through excellent sales service
• Assist customers in person and over the phone by determining needs and presenting appropriate products and services
• Build productive trust relationships with wholesale and retail customers
• Process sales transactions accurately and consistently with policies and procedures
• Follow and achieve sales goals on a monthly, quarterly, and yearly basis
• Maintain precise work order files and formulas
• Pull appropriate products from the sales floor or warehouse
• Tint and mix products, as needed, to customer specifications
• Stock shelves and set up displays
• Clean store equipment
• Load/unload delivery trucks
• Assist in making deliveries, as needed
• Maintain in-stock and presentable condition assigned areas
• Remain knowledgeable on products offered and discuss available options
• Comply with inventory control procedures
• Suggest ways to improve sales

Job description

The Sherwin-Williams Company in North Little Rock, AR seeks a Customer Service Specialist to serve wholesale and retail customers, determine needs, answer questions, and recommend solutions while maintaining product quality and store standards.

You will handle sales transactions, meet monthly and yearly sales goals, stock shelves, tint and mix products, and support deliveries. The role emphasizes exceptional customer service, compliance with policies, and protecting store assets.